Ashley Staggs
Jarrell,Texas
Summary
Accomplished Executive Housekeeper at Hampton Inn and Suites with expertise in customer service and employee training. Successfully resolved guest complaints and enhanced operational efficiency. Proven ability to manage teams and improve processes, ensuring compliance with safety standards. Adept at task prioritization and written communication, delivering exceptional results and fostering positive client relationships.
Overview
4
4
years of professional experience
Work History
Executive Housekeeper
Hampton Inn and Suites
Port Arthur, TX
01.2020 - 02.2022
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on proper cleaning techniques and procedures.
- Responded promptly to any emergency situations that may arise during shift hours.
- Prepared monthly reports regarding budgeting, scheduling, payroll records.
- Coordinated maintenance requests from guests with engineering department as needed.
- Supervised and coordinated the activities of housekeeping staff.
- Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards.
- Organized employee work assignments to maximize productivity while maintaining high quality standards.
- Developed work schedules for housekeeping personnel ensuring adequate coverage at all times.
- Ensured all safety regulations are followed in accordance with OSHA guidelines.
Print Supervisor
Office Depot Inc
Beaumont, TX
05.2018 - 01.2020
- Reviewed customer artwork to check for errors or inconsistencies before printing began.
- Created detailed reports on production activities, including costs and timelines.
- Monitored inventory levels and placed orders as needed to maintain adequate supplies.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Maintained records of all jobs completed, including scheduling information and deadlines met.
- Analyzed customer feedback regarding product quality and implemented corrective actions where necessary.
- Managed daily production of printed materials, ensuring quality and accuracy.
- Resolved customer complaints in an effective manner while maintaining positive relationships.
- Ensured compliance with safety regulations in the workplace at all times.
Education
Master of Science - Business Science
Southern New Hampshire University
Hooksett, NH04-2025
Skills
- Customer service
- Market research
- Data analysis
- Employee training
- Process improvement
- Competitor analysis
- Financial services
- Written communication
- Task prioritization
- Excellent communication
Timeline
Executive Housekeeper
Hampton Inn and Suites
01.2020 - 02.2022
Print Supervisor
Office Depot Inc
05.2018 - 01.2020
Master of Science - Business Science
Southern New Hampshire University
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