Ashley Staley
Corpus Christi,TX
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Taco Bell. Excelled in staff development and maintaining high standards of cleanliness, achieving record-high customer satisfaction scores. Skilled in scheduling and inventory management, proficient at fostering teamwork and collaboration to drive results.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Taco Bell
01.2021 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Maintained a clean, safe, and organized store environment to enhance customer experience.
- Managed team schedule making sure each shift has coverage especially during peak hours while minimizing labor costs.
- Maintained well-controlled inventory with minimal losses by coaching employees and using scales for accurate weights.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Led team to achieve record-high customer satisfaction scores through dedicated service and attention to detail.
- Assisted in the interviewing, hiring, and on-boarding process for new employees to build a skilled workforce committed to excellence.
- Handled cash accurately and conducted safe audits.
- Made truck orders according to allowed budgets given each period.
- Conducted daily inventory counts.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assistant Manager
Villa Italian Kitchen
07.2014 - 04.2019
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed weekly inventory counts
- Made weekly truck orders
- Oversaw daily operations to maintain store cleanliness and organization.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Canyon High School
New Braunfels, TX05.2010
Skills
- Effective leader
- Teamwork and Collaboration
- Scheduling
- Hiring and Onboarding
- Cleanliness and Organization
- Staff Development
Timeline
Assistant General Manager
Taco Bell
01.2021 - Current
Assistant Manager
Villa Italian Kitchen
07.2014 - 04.2019
High School Diploma -
Canyon High School