Clinical informatics professional prepared to leverage solid foundation in informatics to enhance healthcare outcomes.
Proven impact in system optimization and workflow improvement. Collaborates effectively within multidisciplinary teams, consistently achieving targeted results. Skilled in data analysis and clinical workflow design, known for adaptability and reliability.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Health Informatics Specialist
Trinity Health
01.2015 - Current
Influenced positive change within the organization through championing best practices in health informatics management and advocating for continuous improvement initiatives.
Collaborated with stakeholders to drive communication and coordination of health informatics activities and promote accountability.
Credentialed Epic trainer for Ambulatory Provider and Home Health and Hospice.
Provide Epic training to providers and colleagues. 30-35 providers trained yearly. Building accelerators, including smart tools. Teaching of policies for chart documentation.
Manage Impactsiis access for 280+ Mount Carmel Medical Groups users
Coordinate provider training and ongoing support, develops policy and procedures to support clinical systems, and promotes process redesign and change management.
Complete service now ticket investigation and resolution for sites both in specialty and primary care.
SME Workgroup for Home Health and Hospice.
Directed local RHM In Basket Optimization Project, concentrating on signal data while developing workflows for providers and staff to minimize high In Basket numbers.
Provide Epic ambulatory support for 20+ sites.
Certified Medical Assistant
Mount Carmel Medical Group
06.2005 - 01.2015
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Trained peers on EHR immunization inventory.
Directed management of Vaccines For Children (VFC) program and ensured accurate EHR immunization inventory for 4 providers.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.