Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Starr

Taylorsville,MS

Summary

Dynamic and results-driven professional with extensive experience at Tender Loving Care Homecare. Proven track record in training and mentoring teams, enhancing customer service, and resolving conflicts. Strong analytical thinking and complex problem-solving skills led to improved client satisfaction and team efficiency. Committed to fostering a culture of excellence and personal care.

Diligent payroll assistant with solid foundation in payroll processing and compliance. Proven track record in managing payroll systems and resolving discrepancies efficiently. Demonstrated ability in maintaining accurate records and supporting HR functions.

Overview

5
5
years of professional experience

Work History

Supervisor/PCA

Tender Loving Care Homecare
06.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
  • Processed new hire paperwork and documents.
  • Updated employee files with new details such as changes in address or salary levels.
  • Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
  • Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.

Personal Care Assistant

COMFORCARE
01.2020 - 06.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.

Education

Bachelor of Science - Biology Pre. Med

Alcorn State University
Lorman, MS
05-2005

High School Diploma -

Collins High School
Collins, MS
05-2000

Skills

  • Training and mentoring
  • Goal oriented
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Customer service
  • Payroll processing
  • Wage verification
  • Payroll tax filing
  • Reviewing data
  • Maintaining files
  • Payroll adjustments

Timeline

Supervisor/PCA

Tender Loving Care Homecare
06.2021 - Current

Personal Care Assistant

COMFORCARE
01.2020 - 06.2021

Bachelor of Science - Biology Pre. Med

Alcorn State University

High School Diploma -

Collins High School

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Ashley Starr