Ashley Stedman St. George
Mission Viejo,CA
Summary
Highly organized and dedicated professional with a proven track record of delivering exceptional customer service and providing optimal administrative support in fast-paced environments. Possesses keen attention to detail and strong decision-making skills to effectively manage multiple concurrent tasks. Self-motivated and able to thrive both independently and within a team.
Overview
13
13
years of professional experience
Work History
Real Estate Appraiser Assistant
Express Appraisal Team
03.2017 - Current
- Photographed comparables for real estate appraisals.
- Conducted research on land, property, and market values using CRMLS and Google Maps to complete estimations.
- Gathered information on nearby properties for comparables and printed listings for the appraiser.
- Entered data into appraisal systems.
- Recorded measurements of structures for the appraiser.
- Answered and redirected business calls from AMCs and clients.
- Maintained schedule and set appointments for the appraiser.
Business Owner/Operator
Vendomatic Snack & Beverage
03.2013 - 03.2017
- Created food and beverage orders from the wholesaler.
- Prepared bi-weekly service schedules, delivery of products, and route sheets for employees.
- Handled bookkeeping and accounting for machine sales.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Managed employees and oversaw their overall performance and service.
- Created schedules and paychecks for employees.
- Scheduled machine moves, repairs, and inquiries with clients and subcontractors.
- Analyzed sales trends to minimize shrinkage and loss.
- Provided excellent and friendly customer service, handling refund requests and diffusing intense situations.
- Performed minor repairs on machines to ensure optimal performance.
- Maintained and updated website and social media accounts.
- Trained and motivated employees to perform daily business functions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Administrative Assistant
Decorative Designs & Remodeling
06.2010 - 03.2013
- Answered calls, delivered messages to contractors and greeted clients.
- Managed supply restocking and placed purchase orders to maintain adequate stock levels for general contractors and architectural designers.
- Implemented a record filing system for subcontractors to improve document organization and management.
- Scheduled meetings and client appointments for sub contractors and interior designers.
- Conducted general banking transactions such as deposits and payments.
- Created and delivered invoices to clients.
- Maintained and updated website
- Built and maintained excellent customer relationships through timely response to inquiries and accommodating unusual requests.
- Facilitated communication between clients and sub contractors and interior designers.
Education
High School Diploma -
Mission Viejo High School
Mission Viejo, CA06.2010
Skills
- Time Management
- Estimation Completion
- Active Listening
- Vendor Contracts
- Internal Communications
- Customer Service
- Routine Maintenance
- Budgeting
- Administrative Support
- Documentation
- Self-Starter
- Rapid Learner
Timeline
Real Estate Appraiser Assistant
Express Appraisal Team
03.2017 - Current
Business Owner/Operator
Vendomatic Snack & Beverage
03.2013 - 03.2017
Administrative Assistant
Decorative Designs & Remodeling
06.2010 - 03.2013
High School Diploma -
Mission Viejo High School