Highly motivated individual with great soft skills, leading projects. Effective problem-solving abilities. Proven work ethic ready to expand into a leadership position.
Overview
9
9
years of professional experience
Work History
Human Resources Specialist
Sleep Centers of Middle Tennessee
05.2021 - 07.2025
Developed and implemented employee onboarding programs to enhance retention and engagement.
Conducted regular performance evaluations to ensure alignment with organizational goals and employee development.
Streamlined recruitment processes, reducing time-to-fill positions while maintaining candidate quality.
Led end-to-end onboarding and termination processes, ensuring compliance and a smooth transition for employees.
Managed payroll processing and benefits administration (medical, dental, vision, 401(k)), including open enrollment and yearly pay-equity research.
Reconciled multiple payment systems, issued refunds, and ensured financial accuracy in patient and insurance payments.
Coordinated employee training and development initiatives; spearheaded HR projects to improve internal workflows.
Process Assistant
Amazon
05.2019 - 01.2021
Served as Pack Line Leader, Kick-Out Operator, and Inbound Process Assistant, supporting efficient operations across multiple departments.
Trained new hires and mentored team members as an Outbound Ambassador; contributed to positive workplace culture.
Mentored new team members on standard operating procedures and best practices.
Streamlined operational processes to enhance efficiency and improve workflow consistency.
Recognized for flexibility and adaptability in fast-paced, high-volume warehouse environments.
Admin. & Accts. Coordinator
Meridian Institute of Surgical Assisting
01.2017 - 11.2018
Oversaw student records, financial aid accounts, and tuition billing processes.
Managed invoicing, recurring payment plans, and funding transactions.
Represented the institute in public-facing networking and promotional efforts.
Utilized Microsoft Office tools to organize, prioritize, and complete administrative and strategic tasks.