Ashley Steve
Lake Mills,WI
Summary
To obtain the position in Customer Service, utilizing my communication and leadership skills. Warehouse management professional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.
Overview
20
20
years of professional experience
Work History
Warehouse Manager
Jensen Plumbing Heating & Air
09.2021 - 02.2025
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Research Assistant
Advanced Nationwide Research
08.2018 - 07.2019
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Utilized statistical software for data analysis, generating accurate insights into complex datasets.
- Managed research databases with utmost diligence, ensuring data integrity and security.
Research Assistant
Advanced Nationwide Research
08.2018 - 07.2019
Eye Lashes Extensions
The Hair Salon
04.2017 - 08.2017
- Increased clinic efficiency by effectively handling multiple tasks, such as scheduling appointments and managing inventory.
- Stayed current with industry advancements through regular participation in continuing education courses and workshops.
- Improved patient satisfaction by providing thorough eye examinations and detailed explanations of their visual health.
- Promoted preventative eye care practices among patients by sharing relevant information on healthy habits for optimal vision maintenance over time.
House Wife
Stay at home mother
01.2015 - 05.2017
Assembly Line Worker
Schiller Gound Care
01.2014 - 01.2015
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Paper Deliverer
Milwaukee Journal Sentinel
08.2008 - 01.2014
- Loaded and unloaded newspaper bundles at distribution center.
- Assembled and bagged newspapers prior to delivery.
- Delivered papers to Type customers on daily basis.
- Stocked newspaper boxes at assigned locations.
- Maintained a strong relationship with clients through effective communication and addressing concerns promptly.
Customer Service Representative
Oskri Organics
11.2011 - 08.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cook
Pizza Pit
07.2009 - 11.2011
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Production Worker
Hamlin
06.2005 - 02.2008
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Education
GED -
Lake Mills High School
Lake Mills, WISkills
- Shipping and receiving
- Warehouse Operations
- Inventory and Stocking
- Loading and unloading
- Problem-Solving
- Order Fulfillment
- Customer care
- Heavy Lifting
- Proficient in Software
- Financial Tracking
References
Available Upon Request
Timeline
Warehouse Manager
Jensen Plumbing Heating & Air
09.2021 - 02.2025
Research Assistant
Advanced Nationwide Research
08.2018 - 07.2019
Research Assistant
Advanced Nationwide Research
08.2018 - 07.2019
Eye Lashes Extensions
The Hair Salon
04.2017 - 08.2017
House Wife
Stay at home mother
01.2015 - 05.2017
Assembly Line Worker
Schiller Gound Care
01.2014 - 01.2015
Customer Service Representative
Oskri Organics
11.2011 - 08.2012
Cook
Pizza Pit
07.2009 - 11.2011
Paper Deliverer
Milwaukee Journal Sentinel
08.2008 - 01.2014
Production Worker
Hamlin
06.2005 - 02.2008
GED -
Lake Mills High School
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