ASHLEY STEVENS
Grafton,NE
Summary
An individual who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service in various environments.
Overview
14
14
years of professional experience
Work History
Home Setter
Georges Manufactured Homes
06.2022 - 06.2024
- Kept work areas orderly and clean for maximum productivity.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with successful, time-sensitive renovations of various structures.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
Office Technician
Nebraska Department Of Health And Human Services
10.2022 - 03.2023
- Ensures all court information is compiled thoroughly, completed and sent within the time frame per state regulations for Juvenile County Court cases.
- Provides clerical support to CFS and APS employees by copying, faxing and filing documents.
- Provides support for all Northern Service Area CFS Caseworkers by having access to the NSA Support Email Box.
- Receives and routes business correspondence to correct departments and staff members.
- Drafts professional correspondence, letters and court documentation to support CFS and APS objectives and growth.
- Promptly receives and forwards incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Manages multiple projects simultaneously using organizational and analytical skills.
- Informs and supports business leaders through consistent communication and administrative support duties.
- Enters case data using NFOCUS, Excel and Nuance, ensuring accuracy and efficiency.
- Provides ease of access and navigation for important data by compiling, organizing and uploading organizational documents to NFOCUS database.
- Keeps up to date information in local DHHS Office outlook calendars to arrange car reservations, travel/lodge accomodations and meetings.
- Has knowledge and training on agencies background check procedure.
- Prepares and send certified and registered mail as requested.nd fuel receipts by entering into spreadsheets and keeping up to date files per regulations.
- Prepares and sends certified and registered mail as requested.
Pharmacy Technician
Walgreens
12.2021 - 09.2022
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Collected co-payments or full payments from customers.
Social Services Worker
State Of Nebraska - Department Of Health And Human Services
06.2021 - 12.2021
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Interviewed clients and family members to obtain key information for case planning and management.
- Oversaw daily operations to ensure high levels of productivity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
Substitute Paraprofessional
York Public Schools
03.2020 - 05.2021
- Supported student learning objectives through personalized and small group assistance.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Led reading and arts and crafts lessons.
- Maintained safety and security of all youth under care.
- Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
Certified Nursing Assistant/Mental Health Technician
Fillmore County Hospital
03.2018 - 07.2020
- Observed condition of patients by examining them, including checking of existing conditions, such as open wounds or detecting blood in the urine.
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds.
- Monitored patient medications and encouraged them to take medications and nutritional supplements as prescribed.
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities.
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature.
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising.
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat.
- Supported the social and emotional needs of patients by providing caring companionship.
- Maintained case notes to document resident progress and condition.
Activity Director
Fairview Manor
07.2016 - 03.2018
- Reviewed and provided comments on the adequacy of documents and took necessary.
- Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Supervised Activities Assistant and conducted performance evaluations.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Designed customized client programs to meet individual fitness needs.
- Factored-in abilities, needs and interests of participants in development of events and programs.
Clerk
Village of Grafton
01.2014 - 07.2016
- Steps to cure any deficiencies.
- Successfully led key projects which resulted in satisfied residents.
- Delivered an exceptional level of service to each resident by listening to concerns and answering questions.
- Updated care plans, goals and ensured they were being actively worked towards for each resident in my case load.
- Collated and prepared proposals and documents required for government processing.
- Kept office documents well-organized and quickly retrieved files for team members.
- Proofread documents and organized records, reports, and documents.
- Communicated with customers and other offices on a regular basis.
- Supported team and customer meetings by organizing the documentation and presentation necessary for smooth conferences.
- Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems, and facsimile machines.
- Answered incoming calls and directed messages to the correct party.
- Managed the master calendar and individual team schedules, smoothly balancing customer and workload demands.
- Created professional letters, spreadsheets and emails to support day-to-day business needs.
- Updated accounting systems with new expenses and payments to keep accurate records.
- Created Village Water and Sewer Billing and made sure they were billed out monthly and payments were received in a timely fashion.
Owner/Operator/Provider
In-Home II Licensed Daycare
01.2011 - 01.2016
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Created and implemented diverse educational strategies to boost development.
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept notes of behavior issues, food served and medications administered to children.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Machinist
Collins Aerospace Systems
06.2024 - Current
- Operated drill presses, lathes and milling machines to produce required parts.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Worked with team members to improve production processes and procedures.
- Improved product quality with meticulous inspection of machined parts against strict industry standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Inspected completed parts to verify compliance with specifications and quality standards.
Education
GED -
Heartland Community Schools
Henderson, NECertified Nursing Assistant -
Central Community College
Hastings, NECertified Medication Aide -
The Kensington
Hastings, NECertified Activity Director -
On-line Course
State Of NebraskaPharmacy Technician
State Of NebraskaSkills
- Critical Thinking
- Multitasking Abilities
- Excellent Communication
- Self-Motivated
- Conflict Resolution Techniques
- Special Education
- Social Development and Integration
- Safety Understanding
- Skill Building
- Documentation
- Quality Management
- Patient Care
- Clinical Documentation
- Computer Proficiency
- Relationship-Building
- Correspondence and Office Documents
- Project Support
Timeline
Machinist
Collins Aerospace Systems
06.2024 - Current
Office Technician
Nebraska Department Of Health And Human Services
10.2022 - 03.2023
Home Setter
Georges Manufactured Homes
06.2022 - 06.2024
Pharmacy Technician
Walgreens
12.2021 - 09.2022
Social Services Worker
State Of Nebraska - Department Of Health And Human Services
06.2021 - 12.2021
Substitute Paraprofessional
York Public Schools
03.2020 - 05.2021
Certified Nursing Assistant/Mental Health Technician
Fillmore County Hospital
03.2018 - 07.2020
Activity Director
Fairview Manor
07.2016 - 03.2018
Clerk
Village of Grafton
01.2014 - 07.2016
Owner/Operator/Provider
In-Home II Licensed Daycare
01.2011 - 01.2016
GED -
Heartland Community Schools
Certified Nursing Assistant -
Central Community College
Certified Medication Aide -
The Kensington
Certified Activity Director -
On-line Course
Pharmacy Technician
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