Ashley Stevens

• Analyzed customer needs to deliver tailored financial solutions.
• Collaborated with cross-department teams to ensure efficient service delivery.
• Participated in team meetings to review performance metrics and improvement strategies.

• Evaluated customer service performance of store associates to identify improvement areas.
• Formulated long-term strategies to enhance profitability at store location.
• Engaged in weekly meetings with store managers to exchange best practices.

• Delivered exceptional customer service to patients, visitors, and staff, fostering a positive and comfortable atmosphere at hospital.

• Formulated and executed communication strategies, enhancing audience engagement.
• Coordinated logistics for public relations campaigns, managing travel arrangements and corporate events.
• Produced high-quality communications materials to establish emotional connections with target audiences.

Other positions held at the company: Patient Advocate (2015), Administrative Coordinator (2016-2017)

• Developed individualized care plans through coordination with health professionals.
• Maintained communication among family, caregivers, and involved parties regarding patient status.
• Conducted initial assessments to evaluate patient needs effectively.