Dedicated professional with a strong work ethic and expertise in installation and maintenance, honed at Pike Electric. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in using hand tools and managing resources efficiently, ensuring timely project completion while maintaining safety standards.
Overview
10
10
years of professional experience
Work History
Landscaper
Self-employeed
07.2024 - Current
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Installation Technician
Digital Group, LLC
03.2019 - 06.2024
Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Completed installations within deadlines, adhering to company policies and safety guidelines.
Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
Underground Lineman
Pike Electric
01.2017 - 02.2019
Developed expertise in operating specialized equipment for excavation, cable pulling, and splicing tasks.
Strengthened communication among team members while working in confined spaces to ensure smooth workflow during complex projects.
Effectively managed emergency situations involving damaged or compromised underground lines, minimizing risks to public safety.
Contributed to cost reduction efforts through accurate estimation of required materials for project completion.
Performed necessary troubleshooting to quickly diagnose faults in underground networks before initiating repairs or replacements as needed.
Maintained a safe working environment by following strict safety protocols and ensuring proper use of personal protective equipment.
Improved crew productivity by effectively coordinating tasks for the successful completion of projects on schedule.
Installation Technician
Time Warner Cable/Spectrum Cable
03.2015 - 02.2017
Installed and configured new equipment and systems according to company standards.
Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
Followed all company guidelines regarding safety procedures when out in field.
Provided excellent customer service, addressing questions and concerns during the installation process.
Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.