Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Story

Detroit

Summary

Dynamic professional with extensive medical office experience at MSU Healthcare Laboratory, excelling in phlebotomy and medical scheduling. Proven ability to enhance team performance through effective training and staff management. Adept at utilizing EMR systems while delivering exceptional customer service, ensuring high-quality patient care and operational efficiency.

Overview

10
10
years of professional experience

Work History

Aircraft Cabin Cleaner

Unifi
Romulus
07.2023 - Current
  • Swept and mopped floors of aircraft cabin.
  • Performed pre-flight checks on emergency equipment including oxygen masks and evacuation slides.
  • Checked seat belts for wear and tear before each flight.
  • Stowed away trash bags into designated receptacles at end of flights.
  • Sanitized all high-touch surfaces in accordance with safety protocols.
  • Inspected aircraft cabins for any damage or missing items requiring repair or replacement.
  • Vacuumed carpets and upholstery to remove dirt, dust, and debris.

Phlebotomy Supervisor

MSU Healthcare Laboratory
Waterford
10.2023 - 06.2024
  • Staffing phlebotomists for offices
  • Reviewed employee performance and developed improvement plans.
  • Interviewed and hired phlebotomists
  • Developed and implemented training processes to achieve high quality for patient care.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Managed effective schedules to cover all department needs.

Janitorial Worker

ORG Cleaning LLC
Detroit
03.2022 - 12.2023
  • Emptying trash cans
  • Cleaning the restrooms
  • Vacuuming carpets
  • Moping the floors

Home Collection Scheduler

Helix Diagnostics
Waterford
04.2020 - 10.2023
  • Scheduling patients for blood, tox or PCR Collections
  • Making weekly schedules for the phlebotomy team.
  • Scheduling weekly calls with the phlebotomy team
  • Resolved scheduling conflicts as they occur.
  • Handling daily routes for Home Collector
  • Basic computer work

Warehouse Seasonal Associate

Amazon
Romulus
10.2019 - 02.2020
  • Picking and filling orders stock
  • Loading customers orders onto carts in a timely matter.

Medical Scheduler

Residential Home Health and Residential Hospice
Troy
10.2017 - 08.2018
  • Scheduling out clinicians patient visits
  • Occasionally answering phone lines
  • Faxing
  • Filing

Front Desk/Scheduler

Great Lakes Medical Laboratory, Inc
Farmington Hills
09.2015 - 10.2017
  • Responsibilities
  • Answering numerous of phone lines, screening calls, transferring calls, faxing lab reports
  • Basic computer work, scanning files, enter data in computer system
  • Scheduling blood draws
  • Ordering Phlebotomy supplies
  • Patient intake
  • Sorting daily mail
  • Handle daily routes for drivers and phlebotomist
  • Urine collection

Education

Diploma - Medical Assistant

Marosa School of Phlebotomy
Eastpointe, MI
09.2023

High School -

Mumford High School
Detroit, MI
12.2011

Skills

  • Medical Office Experience
  • Inventory
  • Medical Scheduling
  • Medical Records
  • EMR systems
  • Customer Service
  • Phlebotomy
  • Loading orders
  • Order Puller

Timeline

Phlebotomy Supervisor

MSU Healthcare Laboratory
10.2023 - 06.2024

Aircraft Cabin Cleaner

Unifi
07.2023 - Current

Janitorial Worker

ORG Cleaning LLC
03.2022 - 12.2023

Home Collection Scheduler

Helix Diagnostics
04.2020 - 10.2023

Warehouse Seasonal Associate

Amazon
10.2019 - 02.2020

Medical Scheduler

Residential Home Health and Residential Hospice
10.2017 - 08.2018

Front Desk/Scheduler

Great Lakes Medical Laboratory, Inc
09.2015 - 10.2017

Diploma - Medical Assistant

Marosa School of Phlebotomy

High School -

Mumford High School

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Ashley Story