Summary
Overview
Work History
Education
Timeline
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Ashley Strong

Chicago,IL

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.

Overview

9
9
years of professional experience

Work History

Security Professional

Allied Universal Security Services
2024.06 - Current

Observe and report

Customer Service Cashier

Walmart
2021.11 - 2023.07
  • Greet customers Scan items for check out Cash handling
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Redeemed coupons to discount purchases.

Crew Member

Marco's Pizza
2020.08 - 2021.03
  • Welcomed all customers
  • Took customer orders
  • Ran the cash register
  • Responsible for answering the phone
  • Prepared orders
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Warehouse Associate

Amazon
2019.10 - 2020.02
  • Packing , Sorting and shipping items
  • Marked and packaged items
  • Loaded/unloaded trucks and boxes

Crew Member

McDonald's
2018.10 - 2019.10
  • Cash handling , customer service , and order taking
  • Welcomed all customers
  • Ran the cash register
  • Provided exceptional customer service
  • Seasonal Employee in the Shoe Department
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Customer Service Representative

PLS Financial Solutions Chicago IL
2015.12 - 2017.06
  • Answered phone inquires
  • Issued contracts
  • Organized files
  • Collected debts
  • Marketed financial products to potential customers, Answered phone inquiries
  • Issued contracts
  • Organized files
  • Collected debts
  • Marketed financial products to potential customers
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Sales Associate

Macy's Chicago IL
2016.11 - 2017.01
  • Provided personal customer service
  • Performed my duties with accuracy and speed in a fast paced environment
  • Adapted to an always changing schedule
  • Became familiar with an extensive inventory

Education

High school diploma or GED -

Some college

Timeline

Security Professional

Allied Universal Security Services
2024.06 - Current

Customer Service Cashier

Walmart
2021.11 - 2023.07

Crew Member

Marco's Pizza
2020.08 - 2021.03

Warehouse Associate

Amazon
2019.10 - 2020.02

Crew Member

McDonald's
2018.10 - 2019.10

Sales Associate

Macy's Chicago IL
2016.11 - 2017.01

Customer Service Representative

PLS Financial Solutions Chicago IL
2015.12 - 2017.06

High school diploma or GED -

Some college
Ashley Strong