Ashley Stroud
Brooklyn,NY
Summary
Dynamic and dedicated professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective communication and organizational skills. Proficient in Adobe Creative Suite, with a passion for creative projects and a commitment to fostering positive relationships in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Assistant Preschool Teacher
Leaps N' Bounds
Wilton, CT
01.2024 - 05.2024
- Aided in the preparation of instructional materials, collaborated with lead teachers to implement age-appropriate curriculum for preschoolers.
- Managed daily routines such as snack time transitions, nap time, in class activities and outdoor activities.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
Server
Citizen Cider
Burlington, VT
06.2023 - 12.2023
- Greeted new customers, discussed specials, and took beverage and food orders.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Performed opening and closing duties, setting up for incoming shift, and taking inventory.
Barista/Retail Sales Associate
Lake Champlain Chocolates
Burlington, VT
12.2022 - 05.2023
- Operated espresso machines, blenders, coffee brewers, and other equipment to create brand-specific café beverages.
- Maintained a well organized workspace by consistently cleaning counters, machines, and seating areas.
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory, processing shipments, and restocking merchandise as needed.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Host/Server
Shanty On The Shore
Burlington, VT
04.2022 - 12.2022
- Handled high-pressure situations with composure, effectively managing large parties.
- Served food and beverages promptly with focused attention to customer needs, worked with POS system to place orders and manage bills.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information in a timely manner.
- Took reservations and to-go orders by phone, and informed guests of accurate wait times.
Education
Bachelor of Arts - Film And Television Studies, Minor in Studio Art
University of Vermont
Burlington, VT12-2024
High School Diploma -
Brewster High School
Brewster, NY06-2020
Skills
- Adobe Creative Suite and Canva
- Microsoft Applications(Word, Office, Outlook)
- All aspects of customer service
- Organizational skills
- Written and verbal communication
- Prioritizing and managing deadlines
- Darkroom photography(developing/printing 35 mm film)
- Risogragh printing
- Camera operation(shot framing and setting up equipment)
- Post-Production editing and color grading
- Audio recording equipment
- Presentation creation
Timeline
Assistant Preschool Teacher
Leaps N' Bounds
01.2024 - 05.2024
Server
Citizen Cider
06.2023 - 12.2023
Barista/Retail Sales Associate
Lake Champlain Chocolates
12.2022 - 05.2023
Host/Server
Shanty On The Shore
04.2022 - 12.2022
Bachelor of Arts - Film And Television Studies, Minor in Studio Art
University of Vermont
High School Diploma -
Brewster High School
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