Ashley Stroup
Mount Sterling
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader. Works effectively with cross-functional teams in ensuring operational and service excellence. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Office Manager
IBEW Local 71
09.2016 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Arts - Communications
Edinboro University of Pennsylvania
Edinboro, PAHigh School Diploma -
West Jefferson High School
West Jefferson, OHSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Administrative Support
- Bookkeeping
- Document Management
- Payroll and budgeting
- Clerical Support
- Relationship Building
- Mail handling
- Scheduling
- Inventory Control
- Staff Management
- Human Resources
- Administrative Oversight
- Meeting planning
- Computer Skills
- Problem Resolution
- Good Judgment
- Team Leadership
- Task Delegation
- Onboarding and Orientation
- Human Resources Management
Timeline
Office Manager
IBEW Local 71
09.2016 - 09.2024
Bachelor of Arts - Communications
Edinboro University of Pennsylvania
High School Diploma -
West Jefferson High School
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