Ashley Struck
New London,WI
Summary
Goal-oriented professional with extensive customer service experience, excelling in fast-paced environments. Demonstrates poise, positivity, and confidence to deliver exceptional results. Committed to continuous self-improvement and representing the company with utmost professionalism.
Overview
9
9
years of professional experience
Work History
Operator
Hoffmaster
Clintonville, United States
03.2024 - 10.2024
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Assisted in the setup of production lines according to customer specifications.
- Verified accuracy of material measurements before loading into machines.
- Ensured that all materials used were up to standard and free from defects.
- Adjusted feed rates and machine speeds as required during operation.
- Documented daily production results accurately and completely.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Checked control panel and gauges during equipment operation.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Security Officer
Securitas Security Services USA, Inc.
New London, United States
12.2022 - 03.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Verified photo IDs and tickets to allow guests passage.
- Documented security-related situations and submitted in-depth reports to superiors.
- Reported safety hazards for remediation response.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Monitored CCTV systems to ensure safety and security of premises.
Assembler
ITW
Appleton, United States
06.2021 - 11.2022
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Align components for proper fit and adjust as necessary during the assembly process.
- Test assembled products for accuracy and functionality prior to final packaging.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Perform minor repairs on defective parts or products during the assembly process.
- Identify problems that may affect product quality and take corrective action when required.
- Assist in training new employees on proper safety procedures while operating machinery.
- Collaborate with team members to optimize workflow processes within the department.
- Adhere strictly to health and safety regulations while carrying out daily tasks.
- Monitor stock levels of raw materials needed for upcoming production runs.
- Completed accurate assembly work by positioning and aligning components.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Operated precision tools and equipment to perform dimensions without error.
- Performed visual and mechanical quality verifications to meet customer specifications.
- Removed physical refuse and debris and organized tools to maintain safe work environment.
- Used templates and drawings to complete product according to specifications.
- Read and interpreted schematic drawings, diagrams, blueprints, specifications, work orders, and reports.
- Cleaned and lubricated parts, equipment, and machinery.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Cashier
Kwik Trip, Inc.
New London, United States
01.2020 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Used suggestive selling techniques to promote add-on sales.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Monitored expiration dates on ingredients and finished products.
- Decorated cakes using various techniques such as piping and dipping.
- Rotated products from backstock areas onto sales floor based on demand.
- Organized and stocked merchandise on store shelves, racks, cases, bins, and tables.
Co-Owner
Sea Girl Pearls
New London, United States
02.2016 - 12.2019
- Developed strategies for increasing customer loyalty and satisfaction.
- Analyzed financial reports to identify areas of improvement in operations.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Created marketing campaigns to promote products and services.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
- Implemented new technologies to streamline processes and improve efficiency.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Provided leadership and guidance to employees while fostering a collaborative environment.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Coordinated special events such as product launches or promotional campaigns.
- Developed plans for expanding business operations into new markets domestically and internationally.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Facilitated regular team meetings to communicate goals, share updates, and solicit feedback.
- Coordinated logistics and operations to optimize delivery times and reduce operational costs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Assisted in the preparation of budgets and monitored expenses throughout the duration of an event.
- Created floor plans, seating arrangements, and other visuals as needed for each event.
- Conducted onsite inspections prior to events to identify any potential issues or risks.
- Created visual designs and graphic elements for various print and web-based projects.
- Developed original artwork, illustrations, logos, banners, icons and other design assets.
- Produced digital media such as videos, animations and interactive content.
- Reviewed all work before submission for accuracy and quality assurance purposes.
- Utilized knowledge of production to create high quality images.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Set up lighting equipment and adjust camera settings to capture desired images.
- Edit photos using Adobe Photoshop and other software applications.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
Education
High School Diploma -
New London High School
New London05.2006
Skills
- Equipment Operation
- Deadline Adherence
- Materials Handling
- Quality Assurance
- Safety Compliance
- Issue Resolution
- Analytical Thinking
- Customer Service
- Advanced troubleshooting
- Valid Driver's License
- Hand and power tools
- Attention to Detail
- Effective Communication
- Troubleshooting
- Sanitation Procedures
- Cake Decorating
- Temperature Monitoring
- Food safety knowledge
- Display Case Setup
- Stock Rotation
- POS System Operation
- Food handling safety
- Phone Etiquette
- Upselling products
- Cash Management
- Food Preparation
- Waste Reduction
- Digital graphics
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Microsoft Office expertise
- CCTV Monitoring
- High level of integrity
- Incident Reporting
- Conflict de-escalation
- Detail Oriented
Websites
Affiliations
- Avid reader
- Creates costumes and props
- tabletop gamer
- dungeon master for roleplay games (Dungeons and Dragons)
- enjoys creating videos using adobe.
Timeline
Operator
Hoffmaster
03.2024 - 10.2024
Security Officer
Securitas Security Services USA, Inc.
12.2022 - 03.2024
Assembler
ITW
06.2021 - 11.2022
Cashier
Kwik Trip, Inc.
01.2020 - 07.2021
Co-Owner
Sea Girl Pearls
02.2016 - 12.2019
High School Diploma -
New London High School
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