Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Sturtevant

Columbia City,IN

Summary

Highly focused and ambitious human resources manager bringing several years of management experience, with extensive customer service experience, excelling in employee relations, and performance management. Adept at strategic thinking and issue resolution, I foster collaboration and enhance team performance through effective coaching and innovative engagement initiatives. Committed to HR compliance and cultivating a positive workplace culture.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Walmart
Columbia City, USA
08.2023 - Current
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Organized team building activities to foster collaboration among staff members.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.

Team Lead

Walmart
Columbia City, USA
12.2020 - 08.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Worked different stations to provide optimal coverage and meet production goals.

Electronics Sales Associate

Walmart
Columbia City, USA
11.2018 - 12.2020
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.

Manager

The Event and Fun Center at Paige's Crossing
Columbia City, USA
04.2018 - 08.2019
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Ride Operator

The Event and Fun Center at Paige's Crossing
Columbia City, USA
04.2014 - 10.2017
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.

Education

High School Diploma -

Columbia City High School
Columbia City, IN
06.2018

Some College (No Degree) - Human Resources Management

Sophia
Online

Skills

  • Strategic Thinking
  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • People Management
  • Issue Resolution
  • Time Management
  • Multitasking
  • Reliability
  • HR compliance
  • Recruitment strategies

Certification

Forklift/ Power Lifting Equipment

Harvard ManageMentor: Attracting and Cultivating Talent

Timeline

Human Resources Manager

Walmart
08.2023 - Current

Team Lead

Walmart
12.2020 - 08.2023

Electronics Sales Associate

Walmart
11.2018 - 12.2020

Manager

The Event and Fun Center at Paige's Crossing
04.2018 - 08.2019

Ride Operator

The Event and Fun Center at Paige's Crossing
04.2014 - 10.2017

High School Diploma -

Columbia City High School

Some College (No Degree) - Human Resources Management

Sophia

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Ashley Sturtevant