Ashley Suarez
Fort Myers
Summary
Experienced professional with a strong foundation in customer service, built over 8 years in retail management and recently a role in medical administration. Known for exceptional attention to detail, organized record-keeping, and effective communication in customer service and with team members. Highly skilled in optimizing processes and ensuring efficient operations, with a strong focus on time management and accuracy.
Overview
12
12
years of professional experience
Work History
Medical Technician
Amazing Wellness & Chiropractic
03.2025 - Current
- Handles sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Monitor inventory levels of supplies, equipment, and place orders.
- Update patient records ensuring proper documentation and communication between healthcare professionals.
- Assist physicians in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Warehouse Manager
Ron Jon Surf Shop
10.2016 - 03.2025
- Effectively communicated daily operational updates and performance expectations to a warehouse team fostering a collaborative and productive work environment.
- Maintained meticulous inventory accuracy through daily stock reviews, claims monitoring, and detailed inventory paperwork.
- Conducted daily cycle counts and contributed to accurate monthly inventory audits, minimizing discrepancies and ensuring financial integrity.
- Reduced product errors through diligent inspection of incoming shipments and precise tagging.
Sales Associate
TJ Maxx
08.2013 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree -
Hodges University
Skills
- Effective Verbal Communication
- Customer Service Expertise
- Team Leadership
- Analytical Problem-Solving
- Prioritization and Time Management
- Detail Oriented
- HIPAA Regulations
- Direct Patient Care
- Patient Interaction
- Medical Record Documentation
Timeline
Medical Technician
Amazing Wellness & Chiropractic
03.2025 - Current
Warehouse Manager
Ron Jon Surf Shop
10.2016 - 03.2025
Sales Associate
TJ Maxx
08.2013 - 01.2015
No Degree -
Hodges University
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