ASHLEY SUMMERS
Phoenix,AZ
Summary
Highly skilled executive professional with ten years experience supporting high net worth and high profile individuals. Organized, dependable, and successful at managing multiple priorities with a positive attitude.
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
"While Ashley possesses an impressive range of skills, it is her superior attention to detail, proactive mindset, can-do attitude, and impeccable interpersonal skills that set her apart." - A.H.
Overview
17
17
years of professional experience
Work History
Veterinary Relations Representative
Animal Medical & Surgical Center
01.2022 - Current
- Manage relationships with key veterinary associations, referral partners, and industry influencers, to enhance the visibility of specialty veterinary services
- Oversee the organization and participation in industry conferences and hospital events to showcase specialized veterinary services and establish a strong presence in the veterinary community
- Develop and maintained partnerships with referring veterinary practices to create mutually beneficial relationships for specialty veterinary referrals throughout the state
- Design and create campaign e-mail invitations, articles and other marketing materials
- Remain current with advancements in specialty veterinary medicine and technology to ensure marketing strategies aligned with the latest trends and innovations in the specialty veterinary field
- Responsible for veterinary hospital content creation, editing, and storytelling for multiple social media platforms
Insurance Agent - Pet
Nationwide Pet
11.2021 - 05.2022
- Inbound sales of medical insurance plans for pets ranging from cats and dogs to exotics
- Assisted potential members by asking open-ended questions to their determine specific needs while explaining plan benefits and suggesting the right plan to suit their pet
- Was responsible for upgrades, downgrades and other policy changes as requested by current members
- Increased client satisfaction by providing personalized pet insurance solutions tailored to individual needs
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates
- Analyzed customer needs to provide customized pet insurance solutions
House Manager/Personal Assistant
Confidential
11.2009 - 03.2019
- Served as gatekeeper and liaison between UHNW Principal family and household staff, vendors, and general public
- Ensured smooth running of multiple households which included management of household staff and the planning and execution of events
- Anticipated needs of Principal family members by staying informed about their preferences, schedules, and priorities
- Enhanced Principal family satisfaction with household management by addressing concerns promptly and efficiently
- Managed household budgets, analyzed expenses, and made recommendations for cost-saving measures, payment of bills, and worked closely with personal CPA
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints
- Managed complex calendars and planned domestic and international travel arrangements for Principal family, friends, and extended family which included private jets and luxury accommodations
- Property management of private home, as well as multiple properties in NYC and Los Angeles, including rental property
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results
- Maintained strict privacy and confidentiality protocols to ensure the privacy and safety of Principal family at all times
Lead Trainer
The Pet Staff
10.2006 - 05.2008
- Assisted in interviewing, selection, and orientation of trainers
- Instrumental in the development of the dog training program, authoring written materials used for training
- Worked with clients and their dogs in their home, using various successful, proven methods of training
- Evaluated temperament, personality, and environment to properly assess the needs of both dog and client
- Provided on-call customer service for both clients and trainers, maintaining valued relationships.
Education
UX/UI Design - Design
Skillcrush
NYC (Remote)04.2024
High School Diploma -
Rubidoux High School
Rubidoux, CA06.1987
Skills
- Microsoft Office/365
- Salesforce
- Mira
- Google Suite
- Mac
- Canva
- Photoshop/Figma
- Social Media
- Social Media Marketing
- Social Media Management
- Social Media Account Administration
- Email Blasts
- High Confidentiality
- Clear Communication
- Proven Adaptability
- Highly Organized
- Sales
- Travel Planning
- Resourceful
- Attention to Detail
- Adaptability
- Event Planning
- Problem-Solving
- Decision-Making
- Web Content Creation
- Schedule Coordination
Timeline
Veterinary Relations Representative
Animal Medical & Surgical Center
01.2022 - Current
Insurance Agent - Pet
Nationwide Pet
11.2021 - 05.2022
House Manager/Personal Assistant
Confidential
11.2009 - 03.2019
Lead Trainer
The Pet Staff
10.2006 - 05.2008
UX/UI Design - Design
Skillcrush
High School Diploma -
Rubidoux High School
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