ASHLEY SWAIM
Toney,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Huntsville Hospital
10.2023 - 12.2023
- Verified patient insurance coverage and collected required co-payments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Activities Assistant
Huntsville Health And Rehabilitation Center
05.2023 - 07.2023
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Improved residents'' physical wellbeing by coordinating exercise programs tailored to individual abilities and needs.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
Certified Nursing Assistant
Huntsville Health And Rehabilitation Center
03.2023 - 07.2023
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Ensured accurate documentation of vital signs and patient progress, aiding in optimal treatment plans.
Nursing Assistant
Huntsville Health And Rehabilitation Center
01.2023 - 03.2023
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
Independent Scentsy Consultant
Self-employed
10.2017 - 03.2022
- Recruited a team of six, to maintain their status, earn rewards, and incentives.
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Created monthly forecast templates and resource management allocations for approved projects.
Billing Clerk
FLP Security
07.2019 - 11.2019
- Entered and maintained billing information in company internal databases for accessibility.
- Verified accuracy of billing data and corrected discrepancies.
- Monitored outstanding invoices and performed collections duties.
- Processed customer invoices, credit memos and payments within established timelines.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Education
Associate of Arts - Human Resources Management
Bryan University
Tempe, AZ03.2024
Certification - Business Administration
Bryan University
Tempe, AZ06.2023
Diploma - Customer Service Professional
Virginia College Online
Birmingham, AL12.2015
Diploma - General Education
Halifax Area High School
Halifax, PA06.2004
Skills
- Microsoft Word, Excel, PowerPoint
- Interpersonal Communications
- Critical Thinking
- Decision-Making
- Problem Solving
- Adaptability
- Attention to Detail
Certification
- Business Administration
- CNA - Certified Nursing Assistant
Timeline
Clinical Assistant
Huntsville Hospital
10.2023 - 12.2023
Activities Assistant
Huntsville Health And Rehabilitation Center
05.2023 - 07.2023
Certified Nursing Assistant
Huntsville Health And Rehabilitation Center
03.2023 - 07.2023
Nursing Assistant
Huntsville Health And Rehabilitation Center
01.2023 - 03.2023
Billing Clerk
FLP Security
07.2019 - 11.2019
Independent Scentsy Consultant
Self-employed
10.2017 - 03.2022
Associate of Arts - Human Resources Management
Bryan University
Certification - Business Administration
Bryan University
Diploma - Customer Service Professional
Virginia College Online
Diploma - General Education
Halifax Area High School
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