Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ashley Swenningson

Ashley Swenningson

Byron,MN

Summary

Reliable business professional with 10 years of experience in the Environmental Services department with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Systematic and reliable sanitation professional focused on promoting safe work environment for all personnel.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Environmental Services – Assistant Supervisor

Mayo Clinic
09.2023 - Current

Duties include –

  • Assists the Environmental Services Supervisor in providing work direction to staff, managing workload, customer demands, and equipment
  • Contributes to staff orientation and in-service training to explain policies, work procedures, and demonstrate use and maintenance of equipment
  • Working cooperatively with the ES leadership team regarding the enforcement of policies, procedures, and quality assurance
  • Assists with guiding and developing assigned staff
  • Participation in Environmental of Care Tour observing different rooms for quality inspection
  • Works on special projects as assigned by the Environmental Services Supervisors, Managers and Director.
  • Conducted routine maintenance training on environmental service equipment, prolonging lifespan and reducing repair expenses.
  • Supported infection control measures by ensuring proper sanitization of all areas within the healthcare facility. (checking expiration dates, appropriate chemical labels, proper chemicals used when cleaning, and titration testing on twist n' fill machines/buckets/mop solution container)
  • Participated in ongoing professional development activities, staying current on industry trends and best practices for environmental services professionals.
  • Ensured patient satisfaction by responding promptly to concerns or requests related to room conditions or cleanliness.
  • Performing ATP auditing to promote quality improvements.
  • Assisted with emergency response efforts, providing support during natural disasters or other unexpected events affecting facility operations. Associated with HCID (High Consequence Infection Disease) team training practicing emergency procedures to enhance the skills and knowledge of multidisciplinary healthcare team members caring for a suspected and/or confirmed patient with a category 1 high consequence infectious disease (HCID).
  • Improved efficiency in cleaning tasks by optimizing schedules and workloads for environmental services team members.

Photographer

Self-Employed
01.2015 - Current
  • Duties include – Communicating with clients to set up a time and place for their desired photoshoot, maintaining and managing photography equipment, submitting photos to appropriate persons and meeting deadlines, managing photography sessions, websites and social media accounts associated within my business, and working with multiple programs/software to edit and deliver images to client/s.
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.

Environmental Services – Houseperson

Mayo Clinic
01.2020 - 09.2023

Duties include –

  • Maintained a disinfected and clean environment for guests/patients through diligent daily housekeeping tasks.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced patient satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Deep cleaned, performing stripping, sealing and finishing tasks.

Environmental Services – Assistant Supervisor

Mayo Clinic
08.2019 - 01.2020

Duties include –

  • Assists the Environmental Services Supervisor in providing work direction to staff, managing workload, customer demands, and equipment
  • Contributes to staff orientation and in-service training to explain policies, work procedures, and demonstrate use and maintenance of equipment
  • Working cooperatively with the ES leadership team regarding the enforcement of policies, procedures, and quality assurance
  • Assists with guiding and developing assigned staff
  • Participation in Environmental of Care Tour observing different rooms for quality inspection
  • Works on special projects as assigned by the Environmental Services Supervisors, Managers and Director.
  • Conducted routine maintenance training on environmental service equipment, prolonging lifespan and reducing repair expenses.
  • Supported infection control measures by ensuring proper sanitization of all areas within the healthcare facility. (checking expiration dates, appropriate chemical labels, proper chemicals used when cleaning, and titration testing on twist n' fill machines/buckets/mop solution container)
  • Participated in ongoing professional development activities, staying current on industry trends and best practices for environmental services professionals.
  • Ensured patient satisfaction by responding promptly to concerns or requests related to room conditions or cleanliness.
  • Performing ATP auditing to promote quality improvements.
  • Assisted with emergency response efforts, providing support during natural disasters or other unexpected events affecting facility operations. Associated with HCID (High Consequence Infection Disease) team training practicing emergency procedures to enhance the skills and knowledge of multidisciplinary healthcare team members caring for a suspected and/or confirmed patient with a category 1 high consequence infectious disease (HCID).
  • Improved efficiency in cleaning tasks by optimizing schedules and workloads for environmental services team members.

Environmental Services – Houseperson

Mayo Clinic
01.2014 - 08.2019

Duties include –

  • Maintained a disinfected and clean environment for guests/patients through diligent daily housekeeping tasks.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced patient satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Deep cleaned, performing stripping, sealing and finishing tasks.

Housekeeper

Madonna Towers
01.2012 - 01.2014

Duties include –

  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Housekeeper

Molly Maids
01.2011 - 01.2012

Duties include –

  • Offer each customer peace of mind by providing a professional and thorough home cleaning that is customized to meet their needs
  • Servicing regularly scheduled services, one-time deep clean, or move-in/move-out cleaning services.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Environmental Services – Houseperson

Mayo Clinic
01.2020 - 09.2023
  • Duties include – Cleaning, disinfecting, satisfying, completing job assigned for the day or regular Assignment, facilitating smooth daily operations and flexible changing priorities and/or workflow, Member of safety committee for 6 months, and often train new employees.
  • Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
  • Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
  • Performed minor maintenance tasks, contributing to the upkeep of the facilities.
  • Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
  • Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
  • Contributed to efficient event set-up and tear-down processes, optimizing turnaround times between functions.

Education

GED -

Zumbrota Mazeppa High School
Zumbrota, MN
01.2010

Skills

  • Training and mentoring
  • Technical knowledge
  • Processes and procedures
  • Goal-Oriented
  • Computer Skills - Epic, Nuvolo, and Microsoft Applications
  • Teamwork and Collaboration
  • Team Leadership
  • Team Development
  • Data Entry
  • Multitasking and Organization
  • Strong communication
  • Strategic Planning

Certification

Six Sigma: Certified Lean Six Signma Black Belt

Timeline

Environmental Services – Assistant Supervisor

Mayo Clinic
09.2023 - Current

Environmental Services – Houseperson

Mayo Clinic
01.2020 - 09.2023

Environmental Services – Houseperson

Mayo Clinic
01.2020 - 09.2023

Environmental Services – Assistant Supervisor

Mayo Clinic
08.2019 - 01.2020

Photographer

Self-Employed
01.2015 - Current

Environmental Services – Houseperson

Mayo Clinic
01.2014 - 08.2019

Housekeeper

Madonna Towers
01.2012 - 01.2014

Housekeeper

Molly Maids
01.2011 - 01.2012

GED -

Zumbrota Mazeppa High School
Ashley Swenningson