ASHLEY SWENSEN
Clearfield
Summary
Warm and friendly housekeeper highly skilled in managing workflow and time management. Poised and professional with total commitment to guest satisfaction. Well-versed in meeting high cleanliness standards and maintaining the company image.
Overview
10
10
years of professional experience
Work History
Housekeeper
Powder Mountain Ski Resort
Eden
08.2025 - 04.2026
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Trained new housekeeping staff on effective cleaning techniques and safety protocols, enhancing team readiness.
- Streamlined housekeeping operations by fostering clear communication with team members and supervisors.
- Organized and stocked cleaning supplies, facilitating smooth workflow during shifts.
Urban Planner
Eagle Mountain City
Eagle Mountain
07.2024 - 07.2025
- Guided public and developers through land use and zoning inquiries to facilitate project approvals.
- Evaluated land use and zoning compliance through site visits, ensuring adherence to regulations.
- Created visual presentations and staff reports that effectively communicated land use plans during public meetings.
- Maintained accurate records of project applications using municipal planning software.
Housekeeper
Hines Mansion Bed and Breakfast
Provo
09.2021 - 04.2023
- Greeted guests warmly, enhancing their experience by providing detailed information about hotel amenities.
- Took reservations via phone, in person, and online, ensuring accurate confirmation information for guests.
- Conducted thorough inspections of guest rooms, upholding high cleanliness standards and guest satisfaction.
- Maintained stock and inventory of all cleaning and kitchen supplies.
Housekeeper
Bridgehouse Residential Treatment Center
Farmington
05.2020 - 12.2020
- Maintained cleanliness of two residential facilities housing recreational rooms, professional offices, nursing stations, and bedrooms.
- Balanced service and safety in mental rehabilitation setting, actively managing cleaning products and identifying potential hazards.
- Adapted cleaning routines and guest relations to meet residents’ changing needs.
- Coordinated communication among nursing, psychiatric, kitchen, and housekeeping staff to address resident and staff needs effectively.
Billing Clerk
Freight Tec
Bountiful
01.2017 - 09.2019
- Processed billing statements accurately and timely for customer accounts.
- Processed incoming and outgoing mail and phone calls, facilitating prompt communication across departments.
- Performed clerical tasks including data entry, photocopying, scanning, and faxing documents to maintain smooth office operations.
Bank Teller
Horizon Credit Union Of Utah
Farmington
01.2016 - 02.2017
- Processed customer transactions accurately, ensuring timely service and satisfaction.
- Conducted regular audits and reconciliations to maintain cash drawer balance and prevent discrepancies.
- Demonstrated proficiency in cash handling techniques while maintaining security measures.
- Recommended credit union services tailored to member needs, enhancing customer engagement.
Education
Bachelor of Science - Geography - Urban and Regional Planning
Brigham Young University
Provo, UT04-2024
Skills
- Sanitation practices
- Customer service
- Time management
- Data entry
- Problem-solving skills
- Communication skills
- Active Listening
Websites
Timeline
Housekeeper
Powder Mountain Ski Resort
08.2025 - 04.2026
Urban Planner
Eagle Mountain City
07.2024 - 07.2025
Housekeeper
Hines Mansion Bed and Breakfast
09.2021 - 04.2023
Housekeeper
Bridgehouse Residential Treatment Center
05.2020 - 12.2020
Billing Clerk
Freight Tec
01.2017 - 09.2019
Bank Teller
Horizon Credit Union Of Utah
01.2016 - 02.2017
Bachelor of Science - Geography - Urban and Regional Planning
Brigham Young University