Ashley Sylve
Sacramento,CA
Summary
Results-driven Compliance Professional with extensive experience in managing regional compliance operations and ensuring regulatory adherence. Expertise in risk mitigation and development of compliance frameworks, leveraging strong analytical skills and strategic problem-solving. Proven ability to adapt to evolving industry standards while fostering team collaboration to drive operational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Regional Compliance Director
Appleridge Assisted Living, LLC
01.2025 - 12.2025
- Achieved sustainable compliance across RCFE communities through strategic oversight and governance.
- Executed regional compliance framework aligned with regulatory requirements and industry standards.
- Standardized corporate policies, ensuring scalable governance throughout all communities.
- Developed training programs enhancing onboarding, retention, and leadership effectiveness.
- Facilitated high-level workshops to improve compliance culture and operational decision-making.
- Collaborated with regulatory agencies to resolve deficiencies and maintain survey readiness.
Executive Director
Legacy Oaks of Sacramento
12.2023 - 12.2024
- Restored building compliance, demonstrating crisis management and regulatory skills.
- Directed operational and clinical functions for high acuity assisted living community.
- Executed turnaround by implementing corrective actions and retraining department heads.
- Enhanced staff culture, improving retention and establishing accountability structures.
- Led licensing inspections and safety reviews, achieving zero repeat deficiencies.
- Boosted resident satisfaction and efficiency through workflow redesign initiatives.
- Increased occupancy and visibility via referral development and community partnerships.
- Directed strategic planning to enhance operational efficiency and service quality.
- Implemented comprehensive training programs, improving resident care and employee performance.
Memory Care Coordinator
Fair Oaks Estates
09.2018 - 12.2020
- Enhanced resident well-being through individualized care plans and cognitive engagement activities.
- Trained staff on memory care best practices, ensuring consistent service delivery.
- Fostered social interaction and emotional support through tailored daily activities.
- Improved communication with families, addressing concerns about resident progress effectively.
- Facilitated team meetings to share insights and drive collaborative problem-solving.
- Monitored health metrics and behavioral changes, adjusting care strategies accordingly.
Memory Care Med Tech
Eskaton Village
09.2015 - 07.2018
- Enhanced patient outcomes by administering medications per prescribed schedules.
- Maintained comprehensive records of medication administration and patient responses.
- Collaborated with healthcare teams to optimize medication management and adherence.
- Managed ordering and inventory control of medications and medical supplies effectively.
- Educated patients and families about medication usage and potential side effects.
- Implemented strategies to boost medication compliance through effective communication.
Caregiver
In Home Supportive Services
04.2011 - 09.2011
- Enhanced client well-being through personalized care and support services.
- Safeguarded client comfort by assisting with daily living activities.
- Optimized health management by coordinating medication schedules for clients.
- Collaborated with healthcare professionals to create tailored care plans.
Caregiver
In Home Supportive Services
05.2010 - 02.2011
- Reduced service gaps by optimizing caregiver scheduling practices.
- Guided junior caregivers to enhance quality of care delivery.
- Trained new staff on patient care best practices, promoting excellence.
- Resolved client concerns quickly, boosting satisfaction and family relationships.
Caregiver
In Home Supportive Services
05.2010 - 02.2011
- Enhanced client independence by assisting with daily living activities and routines.
- Managed household tasks, including errands, laundry, and grocery shopping efficiently.
- Provided guidance with dressing, grooming, meal preparation, and medication reminders.
- Maintained cleanliness standards through light housekeeping while respecting personal space.
Education
Associates of Arts - Health Administration
University of Phoenix
Phoenix, AZ01.2014
Master of Science - Health Information Management
Southern New Hampshire University
Manchester, NH01.2021
Bachelor of Science - Health Administration; Concentration in Long Term Care
University of Phoenix
Phoenix, AZ01.2016
Skills
- Hard Skills: Regulatory & Compliance Systems: Title 22 Interpretation Tools DHCS,CMS Final Rule Quality Assurance & Performance Improvement (QAPI) Operational Leadership & Risk Mitigation
- Soft Skills: Strategic Decision-Making High-Level Communication & Conflict Resolution Team Development & Influential Leadership
- Legal research
- Data privacy
- Compliance training
Accomplishments
- Rebuilt the organization’s compliance infrastructure, redesigning job descriptions, policies and procedures, Plan of Operations, training programs, KPIs, and performance monitoring systems to improve regulatory alignment (Title 22, DHCS, CMS) and close operational gaps across all communities.
- Directed compliance operations across three communities serving 200+ residents and 150+ employees, ensuring adherence to state and federal regulations, internal standards, and licensing requirements.
- Developed leadership resources, management toolkits, and operational workflows to strengthen communication, collaboration, deliverables, accountability, and regulatory consistency among Executive Directors, department managers, and regional leaders.
- Implemented competency-based training programs (PowerPoint modules, onboarding tracks, job aids, policy refreshers) that elevated team performance and aligned operational standards with industry best practices.
- Designed and facilitated enterprise-level training programs that modernized outdated practices, aligned operations with current RCFE standards, and strengthened staff competency in quality assurance, documentation, incident reporting, and compliance protocols.
- Established and expanded industry partnerships to support best-practice exchange, enhance community resources, strengthen referral relationships, and ensure continuous alignment with emerging trends, state guidance, and leadership standards.
- Collaborated with HR to redesign grievance procedures, employee-concern workflows, corrective-action processes, and compliance tracking, producing new policies, forms, and labor-law aligned practices that improved retention, transparency, and organizational culture.
Compliance Infrastructure & Regulatory Oversight
Leadership Development & Organizational Performance
Training Programs & Operational Standardization
Community Partnerships & Stakeholder Engagement
HR Collaboration & Employee Retention Systems
Certification
- Resident Care Facility for Elderly Administrator Certificate | ID:6059192740|Renewed: 03/2023
- CPR/AED/First-Aid ID: BA7CF3F
EXECUTIVE CORE COMPETENCIES
- Multi-Site Operations Leadership
- Enterprise Compliance Strategy
- Regulatory Affairs (Title 22, CMS, DHCS, CCLD, OSHA)
- Organizational Turnaround & Stabilization
- Strategic Planning
- QAPI Oversight
- Policy Development & Governance
- Workforce Optimization
- Risk Mitigation
- Incident Management
- Executive Coaching
- Performance Metrics & KPI Systems
- Training System Architecture
- Change Management
- Quality & Safety Systems
- Cross-Functional Leadership
- HCBS Final Rule Alignment
- Plan of Operations Development
- Survey Readiness & Response
Timeline
Regional Compliance Director
Appleridge Assisted Living, LLC
01.2025 - 12.2025
Executive Director
Legacy Oaks of Sacramento
12.2023 - 12.2024
Memory Care Coordinator
Fair Oaks Estates
09.2018 - 12.2020
Memory Care Med Tech
Eskaton Village
09.2015 - 07.2018
Caregiver
In Home Supportive Services
04.2011 - 09.2011
Caregiver
In Home Supportive Services
05.2010 - 02.2011
Caregiver
In Home Supportive Services
05.2010 - 02.2011
Bachelor of Science - Health Administration; Concentration in Long Term Care
University of Phoenix
Associates of Arts - Health Administration
University of Phoenix
Master of Science - Health Information Management
Southern New Hampshire University