Highly organized and motivated Senior Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SAAS/Merchant Services Account Executive
POSaBIT
08.2022 - Current
Drive revenue growth by assessing client business needs, devising data-driven sales strategies focused on ensuring customer success, and coordinating sales pipeline generation activities
Participate in the sale of B2B payments, merchant services; with in-depth knowledge of PCI Compliance, Credit/Debit Rails, FINCEN regulations, and other relevant compliant industry standards
Supervise a client portfolio of over 75 merchants, along with managing the West Coast territory encompassing more than 100 accounts generating annual revenue exceeding $1.2M
Collaborate closely with stakeholders within accounts, including C-suite and line of business (LOB) personnel, to achieve effective account penetration
Surpassed annual quota by 150% and contributed to acquiring $3M in revenue
Earned recognition as the top performer on the Sales Team by generating 50% more closed deals than any other team member
Demonstrated excellent negotiation skills that led to a 90% closing rate on outbound sales
Exponentially exceeded 2023 sales quota by 300%; refined communication between Sales, Implementations, and Underwriting teams; and elevated overall customer service experience
Successfully exceeded revenue targets by 5% to 10% month-over-month by collaborating with teams to close inbound and outbound opportunities
Built strategic partnerships with integrators and banks that accounted for 50% inbound of qualified leads received and expanded client base in key states
SAAS/Merchant Services Account Executive
GrowFlow/Dama Financial
05.2021 - 07.2022
Proactively sourced a qualified pipeline of new businesses and maintained an accurate forecast of future sales
Promoted and sold new company offerings, and financial/banking solutions; and consistently met and exceeded weekly/monthly sales quota
Expanded client base by 50% within a year through successful sales of a comprehensive suite of GrowFlow services
Spearheaded a robust marketing initiative involving 30-50 outbound calls daily and sending over 200 personalized prospect emails, leading to the expansion of sales territory and a 150% increase in sales quota achievement
Increased customer base by analyzing and delivering relevant product solutions based on client’s demands; driving over $100K in revenue in the first 6 months
Director of Operations
Golden Leaf Holdings
03.2020 - 05.2021
Researched operational trends and initiated dynamic strategy adjustments to keep alignment between performance and objectives
Organized daily operational strategies including delivery routing, team workflows, and promotional initiatives
Nurtured system traceability by remodeling practices concerning contracts, records, reports, and agendas
Provided leadership through mentoring, constructive feedback, and performance coaching
Partnered with stakeholders to immediately resolve issues and implement effective solutions.
Manager of Business Development and Sales
CC Aiken Inc.
04.2018 - 03.2020
Managed all aspects of the company's business operations, including profit and loss, scheduling, training, sales, and inventory control
Aligned sales strategies and business plans with market trends to achieve sales goals and improve profitability
Implemented strategies to enhance customer service, company visibility, and expense controls consistently
Identified underperforming product lines and realigned efforts to meet expected targets
Increased territory sales from $40K to over $300K within two years, surpassing sales goals by 50% in 2018 and 2019
Operations and Sales Manager
Clarity Farms (Streamer LLC)
11.2014 - 01.2019
Piloted daily company operations by effectuating short-term and long-term strategies to achieve business plan and profitability goals
Designed and managed quality management systems, standards, and compliance as well as standard operating procedures (SOPs), good company best practices, lean improvement programs, and enforcement of company and regulatory requirements
Presided over all supplier operations to ensure quality, delivery schedule, and compliance with the contract’s specifications
Played a significant role in increasing company profitability from $50K monthly to $2.5M annually by establishing and cultivating wholesale and retail market sales
Recreation Attendant (Temporary) at Seattle Parks & Recreation – Multiple Community CentersRecreation Attendant (Temporary) at Seattle Parks & Recreation – Multiple Community Centers