Ashley Tarasovich
Willowick,OH
Summary
Honest Financial Services Associate offering almost 6 years of enhancing customer relationships and facilitating new accounts. Versed in account management and transaction processing. Excellent problem-solving skills with skill in quickly researching customer inquiries.
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise.
Over 10 years of cash handling experience.
Overview
15
15
years of professional experience
Work History
Financial Services Associate
Ohio Savings Bank
Willowick
12.2017 - Current
- Administered account transactions and responded to customer inquiries concerning financial products.
- Administered account transactions with customers and assisted in generating sales opportunities.
- Opened accounts for new and existing customers and assisted customers in completing application forms.
- Performed ATM deposits, withdrawals, check deposits and check cashing.
- Maintained knowledge of new investment products and assisted in developing sales strategies.
- Corresponded with various other departments, discussing company plans and agreeing on future paths to be taken.
- Managed preparation of company's budget.
- Opened and closed accounts as required.
- Proposed investment products to customers.
- Advised clients on favorable investment opportunities to meet established financial goals.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Front Line Supervisor
Marcs
Willowick, Ohio
08.2012 - 12.2017
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Enforced safety policies and procedures to decrease potential employee injuries, reducing injuries.
- Worked on the cash register as needed. Money handling.
Operations Associate
Jcpennys
Beechwood
12.2009 - 02.2010
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Followed shipping and receiving procedures for goods and materials.
Cashier
Macys
Mentor
10.2009 - 12.2009
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Eastlake North High School
Eastlake 06.2009
Skills
- Financial Markets
- Foreign Currency Exchanges
- Cash Reconciliation
- Commodity Sales
- Teller Transactions
- Customer Relationship Management
- Safe Deposit Box Oversight
- Credit Card Applications
- Phone Answering
- Cash Handling
Timeline
Financial Services Associate
Ohio Savings Bank
12.2017 - Current
Front Line Supervisor
Marcs
08.2012 - 12.2017
Operations Associate
Jcpennys
12.2009 - 02.2010
Cashier
Macys
10.2009 - 12.2009
Eastlake North High School