Ashley Tarver
Des Moines,IA
Summary
Experienced with patient intake and care coordination, ensuring smooth and efficient processes. Utilizes strong communication skills to resolve patient inquiries and billing issues effectively. Knowledge of healthcare systems and patient management software, fostering supportive patient environment.
Professional with strong experience in patient relations, skilled in resolving issues and ensuring satisfaction. Proven ability to collaborate effectively within teams, adapt to changing needs, and achieve results. Expertise in handling patient inquiries, managing medical records, and coordinating with healthcare providers. Reliable, empathetic, and focused on delivering high-quality service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Representative
The Iowa Clinic
05.2025 - Current
Coordinated appointments for OBGYN patients.
Analyzed and verified accuracy of coding and billing processes.
Managed referral appointments to ensure timely processing.
RTC -BHIS
Woodward Academy Woodward Academy
09.2020 - 03.2025
Organize and manage daily BHIS group activities.
Compiled periodic reports summarizing resident progress every 90 days.
Engaged in staffing sessions to assess and revise objectives for students.
Contributed to weekly team discussions.
Supervisor/BHIS
Four Oaks
02.2013 - 03.2019
Developed employee schedules and conducted training sessions.
Facilitated daily BHIS group sessions.
Facilitated group discussions centered on enhancing life skills.
Directed employee activities.
Generated comprehensive weekly summaries tracking 90-day student development.
Education
Associate of Applied Science - Criminal Justice
Kaplan University
Davenport, IA10.2013
GED -
West Des Moines DMACC
West Des Moines 09.2012
Skills
Calming students down when escalated and utilizing safety plans and coping skills
Certification
CNA-72 hour course completed
Medication Manager certificate
Timeline
Patient Representative
The Iowa Clinic
05.2025 - Current
RTC -BHIS
Woodward Academy Woodward Academy
09.2020 - 03.2025
Supervisor/BHIS
Four Oaks
02.2013 - 03.2019
Associate of Applied Science - Criminal Justice
Kaplan University
GED -
West Des Moines DMACC