Ashley Taylor

Regional Manager
NE Florida Regional (Nov 2024 – Current)
• Lead multi-studio operations, ensuring alignment with regional and organizational goals.
• Develop strategic initiatives to enhance member engagement, optimize operations, and increase revenue.
• Oversee performance metrics for multiple locations, driving consistent growth and operational excellence.

Director of Community Outreach and Coordination
NE Florida Regional (Jan 2024 – Nov 2024)
• Advised senior leadership on strategies to promote programs, services, and special events.
• Collaborated with owners, operational partners, and directors to align community outreach with business goals.
• Led high-impact committees to enhance sales education, streamline operations, and improve social media strategies across 12 studios.
• Developed programs to foster community engagement, improve internal communication, and establish recognition programs for employees and members.

Area Manager
NE Florida Regional (Oct 2022 – Jan 2024)
• Work collaboratively with operations partner, other area managers, studio managers, and coaches.
• Captured dynamic images highlighting key moments and showcasing the Orangetheory Fitness brand, contributing to the overall marketing and promotional strategy.
• Maximized resource utilization by monitoring staff schedules and allocating tasks.
• Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.

Studio Manager
St. Augustine, Florida (Jan 2018 – Oct 2022)
• Managed day-to-day operations.
• Maximized resource utilization by monitoring staffing schedules and efficiently allocating tasks.
• Resolved member concerns to ensure a high level of customer satisfaction.
• Motivated the sales team to achieve membership goals through training and performance tracking.
• Spearheaded initiatives to improve customer experience and drive studio growth.

• Reconcile outsourced invoices to actual patient documents received
• Compile data into Excel spreadsheets to evaluate employee remote work patterns

Administrative Assistant
Jacksonville, Florida (Jun 2014 – Aug 2017)
• Provided administrative and IT support (in-person and remotely) to field managers and technicians, resolving technical issues and optimizing processes.
• Managed payroll entry using Oracle and Kronos software, ensuring accurate and timely payments.
• Maintained customer and vendor records, HR documentation, and correspondence in compliance with policies.
• Assisted in creating tracking reports and implementing equipment protocols.

Stormwater Supervisor
Portland, OR & Jacksonville, Florida (Jan 2004 – Jun 2012)
• Develop personal and crews’ work schedules each year with a focus of maximizing efficiency and impact.
• Oversaw construction and maintenance crews of up to a dozen people for stormwater facilities and executing maintenance and comprehensive inspections across 100 sites annually.
• Utilized specialized GPS technology to document facilities.
• Conducted invasive vegetation identification and removal, trash cleanup, and rehabilitation of natural areas to restore environmental standards.