Ashley Taylor

• Death reports, Close reports, Commission Reports, Demand Reports, Ownership, Settlement letter review/approval, Client reports, Settlement approval
• Maintained inventory of office supplies and placed orders.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Managed filing system, entered data and completed other clerical tasks.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Liaised between clients and vendors and maintained effective lines of communication.

• Inbound and outbound call to debtors concerning past due accounts and trying to establish plan of resolution on balance in full, working out payment plans or offering settlement due to hardship, using individual-based approach per person for optimal result.
• Reviewed accounts and provided recommendations regarding repossession actions.

Manage students building-wide, monitor daily attendance, maintain school records, student academic support, facilitate and implement intervention plans, assist director with planning or coordinating events.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Volunteered to help with special projects of varying degrees of complexity.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Established administrative work procedures to track staff's daily tasks.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.