Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Kidsmiles Pediatric Dentistry
10.2024 - Current
Greeted and assisted visitors, creating welcoming first impressions.
Managed multi-line phone system
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Handled payments
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Scheduled appointments and maintained calendars for staff and executives.
Corresponded with clients through email, telephone, or postal mail.
Maintained confidentiality of information regarding clients and company.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Packer
PPG
03.2024 - 06.2024
Followed safety protocols to maintain a safe working environment
Organized and maintained work area for optimal efficiency
Collaborated with team members to meet daily packing goals
Adapted to various packaging methods based on product specifications
Maintained a clean and organized work environment, promoting safety and productivity.
Adapted to various packing requirements for different products, maintaining high versatility.
Clinical Instructor at Pediatric Dentistry, SCHULICH SCHOOL OF MEDICINE AND DENTISTRY, WESTERN UNIVERSITYClinical Instructor at Pediatric Dentistry, SCHULICH SCHOOL OF MEDICINE AND DENTISTRY, WESTERN UNIVERSITY