Ashley Smith
Shafter,CA
Summary
Committed Operator with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Will perform the job to the best of my ability until project is complete. Proven skills in coordinating operations, maintaining records and completing daily logs and reports. Experienced in accurately and efficiently managing schedules, inspections and corrective actions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level a Utility Worker position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Power Plant Operator
Calpine Pastoria
11 2022 - Current
- Increased system reliability by performing routine preventive maintenance on all equipment, minimizing unexpected failures and disruptions.
- Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
- Improved safety standards by conducting regular inspections and implementing necessary modifications to the power plant layout.
- Assisted in the development and implementation of emergency response plans, ensuring all team members are well-prepared to handle crisis situations.
- Minimized environmental impact through effective waste management strategies and adherence to relevant guidelines.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Adhered to EPA and OSHA regulations.
- Reduced operational costs by implementing energy-saving measures and streamlining processes.
- Maximized operational efficiency through effective scheduling of personnel shifts according to workload demands.
Branch Manager
Orkin Pest Control
04 2021 - 01 2022
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Analyzed trends and monitored customer behaviors to serve as predictors for future marketplace actions.
- Prepared quarterly balance sheet reconciliations to obtain accurate picture of organization's financial situation.
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
- Observed site safety rules to maximize protections for team members and equipment.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Removed imperfections and applied chemical solutions to treat materials and achieve smooth finishes.
- Updated logs and reported on job progress.
- Maintained and repaired facilities, equipment and tools.
- Utilized construction tools and machinery to effectively complete job site projects.
- Worked alongside team to accomplish work goals according to schedule.
- Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
- Removed debris such as webs and nests from property to support comprehensive pest control strategies.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Inspected commercial and residential buildings and structures for pest issues.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Utilized site data and diagrams to identify optimal treatment plans and prevent recurrence of infestation.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Uncovered structural issues caused by termites and notified customer.
- Earned strong positive feedback from customers demonstrated through positive social media reviews.
- Drove to customer residences and places of business to inspect for pests.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Attended company workshops and seminars to learn about most up-to-date information and methods regarding pest control.
- Maintained tools and equipment to foster safe and consistent operation.
- Managed supply inventory and assigned replenishment to team members.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Supervised team member performance to meet client deadlines and requirements.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
- Monitored weather conditions to plan work schedules effectively and minimize project delays.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Multi-Store Manager/Regional Trainer
Verizon Wireless
04.2012 - 04.2021
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Created internal control of day-to-day transactions and punctually opened and closed business.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Forecasted business needs and scheduled employees to meet expected demands.
- Resolved escalated concerns using professionalism and understanding of all facets of issue.
- Planned and implemented team projects to accomplish objectives.
- Responded to customer concerns swiftly to maintain satisfaction.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Reviewed financial accounts for accuracy and resolved discrepancies.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Tested models of alternate designs and processing methods to assess feasibility, operating condition effects, possible new applications and necessity of modification.
- Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
- Developed surveys to identify training needs based on projected production processes and changes.
- Trained new hires to perform cross-training exercises with experienced workers.
- Implemented new learning strategies depending upon employees' skill levels.
- Managed all exempt employee coaching, training and performance improvement actions.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Closely inspected parts for cleanliness and freedom from contaminants.
- Assessed materials, parts and final products for quality, and removed defects.
- Received and processed both written and verbal instructions, prints and work orders.
Sales Consultant
Bakersfield Hyundai
04.2011 - 02.2012
- Completed work according to schedule and helped struggling team members.
- Tracked stock using company inventory management software.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Education
Business
Bakersfield College
Bakersfield, CASkills
- Operations
- Shift Work
- Digging Trenches
- Loading and Unloading Hazardous Materials
- Performance Appraisals
- Pest Control
- 12 hour shifts
- Organization and Time management
- Detail-oriented
- Conflict resolution
- Maintenance & Repair
- Hazardous materials handling
- Fluid testing
- Preventive Maintenance
- Documentation skills
- Safety reporting
- Lockout and tagout procedures
- Pressure monitoring
- Planning and Coordination
- Maintenance and Repair
- Self-Motivated
- Written Communication
- Teamwork and Collaboration
Timeline
Multi-Store Manager/Regional Trainer
Verizon Wireless
04.2012 - 04.2021
Sales Consultant
Bakersfield Hyundai
04.2011 - 02.2012
Power Plant Operator
Calpine Pastoria
11 2022 - Current
Branch Manager
Orkin Pest Control
04 2021 - 01 2022
Business
Bakersfield College