Ashley Terrell
Member Services Representative
Orleans,IN
Summary
With 19 years of dedicated service at Orange County REMC, I am a seasoned Member Service Representative seeking to transition to the Office Manager role. My career is marked by a steadfast commitment to customer satisfaction, adept problem-solving, and an enthusiasm for professional growth. I aim to bring my deep knowledge in customer service, office management, and technological proficiency to drive operational excellence and team success.
Overview
20
20
years of professional experience
Work History
Member Services Representative
Orange County REMC/Fiber
08.2004 - Current
- Member Service Representative (2004 - Present)
- Back up to Office Manager duties included time off request, payroll entry & processing, cooperative benefits & assisting CEO and other staff/employees when needed.
- Assisted Marketing & Member Services Dept. which included attending various Hoosier Energy meetings and trainings.
- Several years of involvement with Annual Meeting & planning of events including retirement parties, member appreciation, etc.
- Engaged with members & employees to resolve inquiries and concerns, ensuring high levels of satisfaction.
- Orange County Fiber's first employee, extensive knowledge on the Fiber side, customer accounts, mapping, scheduling, & troubleshooting.
Education
High School Diploma -
Orleans Jr-Sr High School
Orleans, IN 05.2001 -
Skills
Timeline
Member Services Representative
Orange County REMC/Fiber
08.2004 - Current
High School Diploma -
Orleans Jr-Sr High School
05.2001 -
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