Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Terrell

Brighton,MI

Summary

Retail worker with a proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with a focus on achieving results.

Overview

3
3
years of professional experience

Work History

Cashier

Marshalls
03.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Golf Cart Attendant

Huntmore Golf Club
04.2023 - 08.2023
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
  • Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
  • Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.

Wait Staff Member

Stateside Deli
03.2022 - 03.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

Education

No Degree -

Saginaw Valley State University
Bay City, MI
05-2028

Skills

  • Customer service
  • Work ethic and integrity
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution
  • Product knowledge

Timeline

Golf Cart Attendant

Huntmore Golf Club
04.2023 - 08.2023

Cashier

Marshalls
03.2023 - Current

Wait Staff Member

Stateside Deli
03.2022 - 03.2023

No Degree -

Saginaw Valley State University
Ashley Terrell