Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Thibodeaux

Ashley Thibodeaux

Opelousas,LA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Inventory and Planning Manager

Dupre Logistics
05.2013 - Current
  • Collaborated with company leaders to support consistency and best practices.
  • Oversaw training and onboarding process for all newly hired employees within the dispatch center.
  • Created new methodologies to improve planning process and results.
  • Checked and controlled inventory levels to identify risks and opportunities.
  • Planned and routed drivers to customer requested destinations.
  • Mentored and supported 35 drivers to create strong workplace culture.
  • Verified overall customer plans to achieve sales and operations objectives.

Switchboard Operator

Dexcomm Answering Service
03.2011 - 03.2013
  • Connected callers with appropriate professional, department or business.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Announced important information and emergency notifications over PA system.
  • Documented messages and forwarded to correct individual.
  • Answered calls by second ring and engaged customers with friendly, professional demeanor.
  • Promoted to shift leader in which I trained and mentored new PBX operations employees.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.

Education

No Degree - Business Administration

Louisiana State University At Eunice
Eunice, LA

High School Diploma -

Opelousas High School
Opelousas, LA
05.2007

Skills

  • Technical Proficiency
  • Closing Procedures
  • Providing Briefings
  • Customer Relationships
  • Account Planning and Management
  • Client Consulting
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Project Deadlines
  • Team Goals
  • Revenue Generation
  • Issue Resolution

Timeline

Inventory and Planning Manager

Dupre Logistics
05.2013 - Current

Switchboard Operator

Dexcomm Answering Service
03.2011 - 03.2013

No Degree - Business Administration

Louisiana State University At Eunice

High School Diploma -

Opelousas High School

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Ashley Thibodeaux