Hi, I’m
Ashley Thomas
Fort Smith,AR
Work Preference
Overview
21
years of professional experience
Work History
Americold LogisticsFort Smith, AR
HUMAN RESOURCES GENERALIST-TRANSPORTATION NORTH AMERICA
01.2019 - 04.2025
Job overview
- Managed HR for 200+ associates, boosting retention through effective feedback programs.
- Streamlined onboarding, cutting time-to-hire and elevating new hire satisfaction.
- Conducted compliance audits, ensuring FMLA and ADA regulation adherence.
- Implemented HRIS, enhancing data accuracy and minimizing administrative workload.
- Facilitated training, promoting a culture of continuous learning and development.
- Provided comprehensive training and development initiatives, empowering associates with skills for career advancement and fostering a supportive work environment.
- Enhanced retention strategies for 200+ associates, achieving noticeable improvements in employee satisfaction and loyalty.
- Conducted thorough compliance audits, ensuring adherence to FMLA and ADA regulations, which mitigated potential legal risks.
- Implemented a new HRIS, significantly increasing data accuracy and streamlining administrative tasks, leading to measurable efficiency gains.
- Facilitated cross-departmental training initiatives, fostering a culture of continuous learning that empowered associates and improved team performance.
- Spearheaded employee engagement initiatives, fostering a supportive culture that led to substantial improvements in overall retention rates.
- Enhanced recruitment strategies, significantly reducing time-to-fill positions and improving overall team performance.
- Cultivated a positive work environment by implementing feedback loops, leading to noticeable gains in employee morale.
- Recruited and onboarded Class A drivers, enhancing team efficiency and retention.
- Managed employment verifications and background checks, ensuring compliance.
- Coordinated driver interviews and medical screenings, optimizing hiring processes.
- Led employee recognition programs, boosting morale and engagement.
- Oversaw social media and job ads, increasing recruitment reach and visibility.
- Fostered a welcoming onboarding experience, enhancing new hire integration and contributing to sustained employee satisfaction.
- Streamlined driver recruitment processes, significantly reducing time-to-fill for Class A Commercial Drivers and improving operational efficiency.
- Analyzed employee turnover data to implement targeted retention strategies, resulting in noticeable gains in workforce stability.
- Developed engaging job advertisements and managed social media outreach, attracting a diverse pool of candidates and elevating brand visibility.
- Coordinated company events and recognition programs, strengthening employee relations and fostering a positive workplace culture.
Zero Mountain LogisticsLowell, AR
HUMAN RESOURCES GENERALIST
10.2017 - 01.2019
Job overview
Zero Mountain LogisticsLowell, AR
MAINTENANCE MANAGER
09.2015 - 09.2017
Job overview
- Implemented maintenance program for 50 tractors, 180 trailers, enhancing efficiency.
- Coordinated repairs, approved invoices, ensuring compliance with DOT standards.
- Managed vendor contracts, maintained schedules, and optimized resource allocation.
- Established new maintenance policies, improving operational consistency.
- Handled after-hours service calls, ensuring timely and cost-effective solutions.
- Streamlined maintenance scheduling for 50 tractors and 180 trailers, ensuring timely repairs and minimizing downtime for enhanced operational efficiency.
- Analyzed repair invoices and maintenance data in the McLeod system, identifying trends that led to measurable improvements in cost management and service quality.
- Coordinated with drivers and vendors to facilitate efficient repairs, fostering strong relationships that improved communication and reduced service delays.
- Maintained meticulous records of all maintenance activities and inspections, ensuring compliance with DOT regulations and enhancing audit readiness.
Eligibility Screening Services, LLC-Sparks Regional/CHSFort Smith, AR
ONSITE ELIGIBILITY REPRESENTATIVE
05.2014 - 09.2015
Job overview
- Screened self-pay patients for eligibility in financial aid programs, improving access to care.
- Facilitated patient application processes, ensuring timely submission and follow-up.
- Maintained accurate patient records, enhancing data integrity and account management.
- Coordinated with agencies to secure patient benefits, optimizing resource utilization.
- Conducted home visits for application assistance, increasing patient engagement.
MedAssist-Sparks RegionalFort Smith, AR
ONSITE ELIGIBILITY REPRESENTATIVE
08.2013 - 05.2014
Job overview
- Screened self-pay patients for various assistance programs, enhancing access to healthcare and improving patient enrollment rates.
- Utilized detailed screening forms to assess eligibility, ensuring accurate data entry and timely follow-up on patient accounts.
- Coordinated with governmental agencies to streamline application processes, resulting in faster approvals for financial assistance.
- Provided compassionate support to patients during the application process, fostering trust and ensuring a respectful experience.
- Maintained meticulous records of patient interactions and applications, contributing to improved operational efficiency and compliance.
Propak LogisticsFort Smith, AR
SAFETY COORDINATOR
10.2012 - 06.2013
Job overview
Goodyear Tire & CoFort Smith, AR
SAFETY HEALTH ENVIRONMENTAL AND FLEET ADMINISTRATOR
03.2004 - 06.2012
Job overview
Summary
Dynamic individual with hands-on experience in Human Resources & Safety and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Education
John Brown UniversitySiloam Springs, AR
Bachelor of Science from Organizational Management
University Overview
Skills
Payroll expertise
Report generation
Interviewing
Workforce planning
Career development
Cost reductions
Employee handbook development
Employee recruitment
Job analysis
Employee counseling
Team bonding
Performance appraisals
Exit interviews
Professionals in human resources association
Employee file management
Staff training/development
Record preparation
Succession planning
Organizational development
Records management
Employee relations
Staff orientation
Personnel relations
Background checks
Dispute resolution
Team building
Business mediation
Policies implementation
Talent management
Recruitment
HR management
Best practices implementation
ADP workforce now
Payroll management
Team collaboration
Policy optimization
Policy implementation
Performance evaluation
Interviewing techniques
Benefits administration
Staffing and recruiting professional
Performance management strategies
HRIS applications proficient
Employee onboarding
Procedure writing
In-depth knowledge of HR compliance
Termination procedures
Diversity programs
Internal investigations
Training and mentoring
Project management
New employee orientations
Employment law
Payroll processing
Grievance handling
Labor relations
Affirmative action
Performance management
Employee surveys
Personnel recruitment
Retention strategies
Human resources
Regulatory compliance
Diversity and inclusion
ADA compliance
Benefits administrator
Change implementation
Interviewing expertise
Talent acquisition
Personnel engagement
Employee programs
Procedures implementation
Compliance control
Labor law compliance
Compensation and benefits
Alternative dispute resolution (ADR)
Employment law knowledge
Occupational safety
Knowledgeable in all HR systems
Problem mediation
Compensation planning
Recruitment strategies
Manager coaching and training
Off-boarding
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Accomplishments
- Developed and facilitated company-wide "town-hall meetings" to address discipline, code of conduct, FMLA policy and benefits issues.
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Timeline
HUMAN RESOURCES GENERALIST-TRANSPORTATION NORTH AMERICA
Americold Logistics
01.2019 - 04.2025
HUMAN RESOURCES GENERALIST
Zero Mountain Logistics
10.2017 - 01.2019
MAINTENANCE MANAGER
Zero Mountain Logistics
09.2015 - 09.2017
ONSITE ELIGIBILITY REPRESENTATIVE
Eligibility Screening Services, LLC-Sparks Regional/CHS
05.2014 - 09.2015
ONSITE ELIGIBILITY REPRESENTATIVE
MedAssist-Sparks Regional
08.2013 - 05.2014
SAFETY COORDINATOR
Propak Logistics
10.2012 - 06.2013
SAFETY HEALTH ENVIRONMENTAL AND FLEET ADMINISTRATOR
Goodyear Tire & Co
03.2004 - 06.2012
John Brown University
Bachelor of Science from Organizational Management