Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashley Thompson

San Angelo,TX

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Payroll professional skilled at keeping payroll operations moving smoothly. Well-versed in handling records for and salaried workers.

Overview

15
15
years of professional experience

Work History

Property Manager

Cliffhouse Apartments
05.2020 - 09.2024
  • Conducted apartment tours, answered questions, and highlighted selling features and benefits of the property
  • Coordinated move-ins and move-outs
  • Performed background, rental history, and credit history checks; selected qualified tenants and maintained high occupancy rates
  • Filed court documents for eviction and attends scheduled court hearings as Owners representative
  • Answered incoming calls and handled accordingly, payroll, housekeeping vacant units
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized work environment to enhance the tenant experience.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Prepared proper paperwork for Affordable Housing property audits.

HCV Caseworker

San Angelo Housing Authority
01.2018 - 03.2020
  • Assessed needs of each client and recommended appropriate services and resources.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
  • Remain familiar with the current U.S. Department of Housing and Urban Developments as they relate to Section 8 Housing programs.
  • Maintain proper maintenance of client files and computer records to insure accuracy according to HUD regulations policies and procedures. This includes renewing of contracts for Section 8 housing participants and re-certifications/review of income and household composition.
  • Calculate and collect payments for unreported income by participating clients and attend informal hearings, as required.

Assistant Manager

Cliffhouse Apartments
05.2014 - 01.2018
  • Conducted apartment tours, answered questions, and highlighted selling features and benefits of the property
  • Coordinated move-ins and move-outs
  • Performed background, rental history, and credit history checks; selected qualified tenants and maintained high occupancy rates
  • Filed court documents for eviction and attends scheduled court hearings as Owners representative
  • Answered incoming calls and handled accordingly, payroll, housekeeping vacant units
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized work environment to enhance the tenant experience.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.

Cashier

Exxon Mobil
01.2010 - 04.2014
  • Assist customers by providing customer service, information, resolving complaints
  • Performed cash, card, and check transactions to complete customer purchases.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Open and closed store, daily deposits, payroll and stocking products
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Central High School
San Angelo, Texas
05.2008

Skills

Customer Service

Deposit Management

Data Entry

Organizational

Time Management

Communication

Basic Software Knowledge

References

  • Jennifer Rivera (325) 304-4150 jennifer3275@hotmail.com
  • Jordan Dean (325) 867-8245 deanjordy17@gmail.com
  • Amanda Soto (325) 245-8329 amanda.soto04@hotmail.com

Timeline

Property Manager

Cliffhouse Apartments
05.2020 - 09.2024

HCV Caseworker

San Angelo Housing Authority
01.2018 - 03.2020

Assistant Manager

Cliffhouse Apartments
05.2014 - 01.2018

Cashier

Exxon Mobil
01.2010 - 04.2014

High School Diploma -

Central High School

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