Medical Assistant Student
CHI Family Practice
01.2025 - 02.2025
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
- Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Facilitated smooth communication between patients and healthcare providers by serving as a compassionate intermediary during consultations.
- Boosted overall clinic productivity through assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
- Optimized workflow within the clinic setting by effectively triaging incoming phone calls and addressing urgent concerns from patients or healthcare providers.
- Increased clinic efficiency by swiftly completing insurance verification and authorization processes for patients.
- Performed medical chart reviews to confirm accuracy and completeness.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Sought feedback and guidance from supervisors to continuously improve performance.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Maintained clean and safe clinic environment to prevent injuries.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Communicated with patients and families to answer questions and provide reassurance.
- Scheduled appointments and tests to coordinate patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Prepared lab specimens for diagnostic evaluation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Prepared examination rooms by sterilizing surfaces and setting up necessary equipment prior to appointments, enhancing overall cleanliness standards within the clinic setting.
- Handled administrative tasks such as answering phone calls, scheduling appointments, and managing insurance claims to keep daily operations running smoothly.
- Obtained vital signs for each patient as part of routine assessment procedures, ensuring accurate data collection for further evaluation.
- Assisted in performing diagnostic tests, ensuring accurate results and prompt treatment.
- Supported healthcare team in treating patients with chronic conditions, helping to manage their symptoms effectively.
- Contributed to positive patient experiences by providing friendly and compassionate care.
- Enhanced patient care by assisting medical professionals with various tasks and procedures.
- Assisted in maintaining electronic medical records, contributing to a more organized system for managing patient information.
- Gained valuable hands-on experience through daily interactions with patients, medical staff, and administrative personnel.
- Demonstrated adaptability by seamlessly transitioning between front office duties and clinical responsibilities as needed to maintain overall clinic productivity.
- Developed strong communication skills while working closely with a diverse group of healthcare professionals.
- Upheld strict confidentiality standards regarding sensitive patient information, adhering to HIPAA guidelines at all times.
- Promoted patient education by explaining the purpose and process of phlebotomy services, addressing any concerns or misconceptions with clarity and patience.
- Achieved consistent success in obtaining high-quality blood samples with minimal discomfort or complications for patients.
- Increased test accuracy by carefully following established procedures for collecting, handling, and transporting specimens.
- Maintained accurate records of all collected specimens, ensuring proper documentation for both clinical staff and insurance purposes.
- Improved patient comfort by applying gentle venipuncture techniques and exhibiting compassionate care.
- Conducted thorough equipment maintenance checks to guarantee reliable performance during specimen collection procedures.
- Continuously updated knowledge of phlebotomy best practices through ongoing training and professional development opportunities.
- Contributed to a positive clinic environment by maintaining cleanliness and organization within the workspace.
- Facilitated effective communication between lab personnel and medical practitioners by providing detailed and accurate specimen information.
- Demonstrated strong teamwork skills in collaborating with other healthcare professionals to ensure the best possible patient outcomes.
- Optimized inventory management by monitoring supplies usage carefully and placing timely orders as needed to avoid shortages or delays in testing services.
- Built rapport with patients through active listening skills, empathy, and clear communication during challenging medical situations.
- Enhanced laboratory efficiency with accurate labeling, processing, and storing of blood samples.
- Ensured patient safety through strict adherence to infection control protocols and proper disposal of hazardous materials.
- Provided exceptional customer service to diverse patient populations, addressing concerns and answering questions in a professional manner.
- Reduced wait times for patients by managing efficient appointment scheduling and maintaining organized workspaces.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Organized daily work based on collection priority.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Conducted venipuncture and other CT procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
- Participated in quality assurance and competency assessment initiatives.
- Performed laboratory tests to assist physicians in diagnosis.
