Ashley Thompson (Ellison)

Job Responsibilities:

• Coordinates the primary care rooming process, relevant medical procedures, adult and pediatric patient care including, immunizations, venipuncture, point of care testing, and performs retinal scan images. Follows scheduling decision tree, protocols and policies for clinical procedures and appropriate use of medical equipment.
• Ordering and Monitoring pediatric immunizations for Regular insurance and State Medicaid.
• Provides accurate and complete documentation of all facets of care including clinical calls, patient rooming questions, completion of procedures, order entry, prescriptions and patient pharmacy, and workflows.
• Addresses messages in a timely manner and escalates issues as appropriate.
• Utilizes and monitors MyChart messaging to support patient communication
  Participates as a part of the patient centered medical home team during all patient visits by reviewing the patient chart of clinical gaps in care.
• Assist with outreach campaigns and tactics to close gaps in care.
• Supports and completes pre-visit planning and participates in daily huddles with the physician and care team.
• Embraces the philosophy of wellness and prevention by reminding patients of all screenings and immunizations due by the end of the year.
• Informs physician of any potential barrier identified by the patient.
• Understands population health and value-based contracts. Utilizes key quality and unitization metrics of value-based programs for both wellness and chronic disease management.
• Demonstrates abilities in the Primary Care quality program including all protocols of well and chronic disease states. Identifies patients "at risk" for change in condition and increased utilization.
• Attends required population health training.
• Supports and provides education and patient coaching of both wellness and chronic disease management (e.g., Diabetes Education, Colon Cancer Screening). Supports facilitating follow-up for post-hospital care, chronic disease management, or specialty referral.

• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Collected specimens for drug screens, paternity tests and alcohol tests.
• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
• Administered rapid tests for COVID and strep to help clinical staff assess conditions.

• Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
• Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.

• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Used mobility devices and equipment to transport patients.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Documented patient intake and dietary requirements, also assisting with feeding and monitoring.

• Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
• Conducted games and other activities to engage clients and provide mental stimulation and entertainment.