Ashley Thorne
DC Metro Maternity
Falls Church,VA
2
Languages
1
Certification
16
years of professional experience
Empathetic professional with a strong background in postpartum care and customer service. Known for exceptional teamwork, patience, great communication, professionalism, adaptability.
Work History
Certified Postpartum Doula
5 Years 8 Months- Helped clients enhance their knowledge on caring for their newborn babies, while also providing temporary relief in caring for the baby while they rested or other small related household tasks.
- Provided continuous physical and emotional support for parents and their newborns, ensuring comfort and a positive experience.
- Developed personalized birth plans in collaboration with families, aligning expectations and preferences with healthcare providers.
- Facilitated prenatal education classes, enhancing client knowledge and confidence in childbirth options.
Hostess
4 Months- Greeted and welcomed guests, ensuring a positive first impression.
- Managed seating arrangements to optimize flow and enhance dining experience.
- Coordinated with kitchen staff to communicate guest preferences and special requests.
- Trained new hostesses on operational procedures and customer service standards.
Lead Host
1 Year 10 Months- Supervised front-of-house operations to ensure exceptional guest experiences.
- Trained and mentored new hosts on customer service standards and seating procedures.
- Coordinated with kitchen staff to optimize table turnover and order accuracy.
- Managed reservation systems to streamline guest flow and minimize wait times.
Education
High School Diploma
Skills
Professionalism
Time Management
Organizational skills
Communication skills
Listening skills
Multitasking
Team collaboration
Patient teaching
Crisis Management
Adaptability
Special Needs support
Newborn Care
Prenatal Education
Cultural Awareness
VBAC support
Decision- making support
Emotional support
CPR certified
First Aid certified
Written Communication
Relaxation techniques
Certification
- Certified Postpartum Doula, ProDoula - 2021- Current
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Certified Postpartum Doula
DC Metro Maternity
04.2021 - 12.2026Read More
Hostess
Eventide Restaurant
09.2013 - 01.2014Read More
Lead Host
Bailey's Bar & Grill
01.2011 - 11.2012Read More
Penn Foster
High School Diploma
Read More