Ashley Thurber

• Efficiently handles office responsibilities for management, personnel and local community.
• Enhances communication between administration, teachers, and parents by promptly notifying them of student absences or issues.
• Facilitates smooth administrative operations by managing incoming phone calls, emails, and visitors related to attendance matters.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Developed weekly lesson plans and activities to engage children and promote learning.
• Maintained organized, fun and interactive classroom to help children feel safe.

• Provided complimentary mental health services and crisis intervention by de-escalating situations where individuals are suffering from heightened critical situations.
• Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
• Conversed with individuals in crisis which called or texted hotline for assistance.

Facilitated academic readiness in children by conducting targeted educational sessions.

• Increased participant retention by continuously seeking feedback from youth and incorporating their suggestions into future programming.
• Oversaw daily logistics such as scheduling, supplies management, and room set-up to ensure smooth program operation.
• Championed positive youth development by emphasizing the importance of goal-setting, self-reflection, and personal responsibility.

• Interacted directly with customers, greeting them, answering questions about products or services, and providing assistance.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.