Ashley Tivis
Social Work
Colorado Springs
Summary
Professional educator with a proven track record in facilitating student learning and development. Skilled in curriculum planning, individualized instruction, and fostering a supportive learning environment. Strong emphasis on teamwork, adaptability, and achieving measurable academic outcomes. Known for reliability, strong communication abilities, and a passion for helping students succeed.
Overview
12
12
years of professional experience
Work History
Tutoring Assistant
Pikes Peak Community College
08.2024 - 12.2024
- Utilized innovative educational tools such as online resources, multimedia presentations, and interactive games during tutoring sessions.
- Coordinated with other tutors to share effective instructional strategies that could be implemented across all tutoring sessions.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Acted as first point of contact and set appointments for prospective clients.
- Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
Pharmacy Technician
Walgreens
05.2019 - 03.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cargo Specialist
Army
10.2017 - 03.2019
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
Overnight Stocker and Receiver
Walmart
11.2013 - 04.2014
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
Customer Service Representative
Graven Austin Drake
05.2013 - 10.2013
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Arts - Social Work
University of Colorado At Colorado Springs
Colorado Springs, COAssociate of Arts - Social Work
Pikes Peak Community College
Colorado Springs, COSkills
Teaching strategies
Interactive learning
Student motivation
Peer mentoring
Timeline
Tutoring Assistant
Pikes Peak Community College
08.2024 - 12.2024
Pharmacy Technician
Walgreens
05.2019 - 03.2020
Cargo Specialist
Army
10.2017 - 03.2019
Overnight Stocker and Receiver
Walmart
11.2013 - 04.2014
Customer Service Representative
Graven Austin Drake
05.2013 - 10.2013
Associate of Arts - Social Work
Pikes Peak Community College
Bachelor of Arts - Social Work
University of Colorado At Colorado Springs