Ashley To
Archdale,North Carolina
Summary
Hardworking and passionate student, putting in all my effort in anything I do. As well as a well-trained Assistant Restaurant Manager promoting 4 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills. In addition to an expansion of leadership skills in other aspects of daily life activities and extracurriculars.
Overview
3
3
years of professional experience
Work History
Assistant Restaurant Manager
Kobe Grill
01.2023 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Assisted restaurant manager in financial duties such as payroll administration.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Helped cooks with prepping vegetables and meats.
- Hand-made sauces and appetizers.
- Trained new employees.
- Occasionally helped cooks with preparing food for customers during times of needed help.
Sushi Maker
Kobe Grill
02.2022 - Current
- Managed high-volume orders during peak times, maintaining timely service without compromising quality.
- Mentored junior sushi makers in traditional techniques and presentation skills, fostering team growth and development.
- Maintained a clean and organized workstation, ensuring compliance with food safety standards.
- Ensured proper storage of raw fish and seafood ingredients to maintain optimal freshness and taste.
Cashier
Kobe Grill
08.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Took over-the-phone orders.
- Bagged and gave out orders.
- Prep work; including stocking utensils and making containing sauces.
- Cleared and cleaned tables.
- Dealt with preparing all appetizers and fryer work.
Education
No Degree -
Bishop McGuinness Catholic High School
Kernersville, NC05.2025
Skills
- Shift Management
- Employee Scheduling
- Food Safety Compliance
- Staff Training and Development
- Customer Assistance
- Critical Thinking
- Team Leadership
- Problem-Solving
- Reliable and Responsible
- Relationship Building
- Coaching and Mentoring
Accomplishments
- Treasurer of Sunrise for Seniors Club
- Mentor of B.I.Gs program
- 2021-2024 combined 126 hours of service
- Captain of the JV Women's Soccer Team
- Best Defensive Player of JV Women's Soccer Team
- Junior Marshall
- 2021-2023 UNWTD GPA - CUM of 3.96
- 2023-2024 Unwtd GPA - CUM of 3.92
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Assistant Restaurant Manager
Kobe Grill
01.2023 - Current
Sushi Maker
Kobe Grill
02.2022 - Current
Cashier
Kobe Grill
08.2021 - Current
No Degree -
Bishop McGuinness Catholic High School