Ashley Tober
Auburn,Ca
Summary
I have extensive customer service experience and am motivated and eager to put my skills to use. I am detailed oriented, organized and punctual. I believe in hard work, clear communication, and a friendly and positive attitude in all things that I do.
Overview
16
16
years of professional experience
Work History
Stylist/Manager
The Head Game
Roseville, CA
02.2008 - 06.2019
- Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs.
- Conducted many personal sessions to address client hair and skin issues, suggesting suitable salon services and treatments.
- Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Managed cash flow, business transactions, banking, and accounting processes.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Handled employee scheduling and coverage needs during business hours.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Scheduled employees to maintain adequate coverage during business hours.
- Promoted business through marketing initiatives and use of social media.
- Achieved personal sales goals by upselling products to meet individual needs.
- Delegated workplace responsibility to appropriate staff.
Executive Assistant
Matt Harmon/ Western Care Construction
Rocklin, CA
09.2019 - 12.2023
- Handled confidential and sensitive information.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for employer and their team.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Screened calls and emails and responded accordingly.
- Planned and coordinated all holiday events, as well as hiring of staff and vendors.
Education
Cosmetology
Paul Mitchell The School
Sacramento, CA05.2007
Medical Assisting
MTI
Sacramento, CA01.2016
Skills
- Excellent Communication
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Records Management
- Inventory Management
- Scheduling and Payroll
- Advertising
- Event Coordination
Timeline
Executive Assistant
Matt Harmon/ Western Care Construction
09.2019 - 12.2023
Stylist/Manager
The Head Game
02.2008 - 06.2019
Cosmetology
Paul Mitchell The School
Medical Assisting
MTI