Ashley Toma
Amityville
Summary
Experienced Bartender specializing in cocktail crafting and customer engagement. Thrives in fast-paced environments, ensuring health compliance and exceptional service. Skilled in time management and enhancing customer experiences while fostering positive relationships in high-pressure settings.
Overview
5
5
years of professional experience
Work History
Bartender
Bunker Hill American Taproom
Wantagh, New York
02.2024 - 05.2026
- Crafted diverse cocktails and beverages, enhancing customer satisfaction and repeat business.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area and equipment.
- Engaged with patrons to create memorable experiences, fostering customer loyalty.
- Ensured compliance with health and safety regulations at all times.
- Collaborated with kitchen staff to streamline drink service during busy shifts, ensuring timely and efficient service.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted customers and provided excellent customer service.
Personal Trainer
Crunch Fitness
Bellmore, New York
05.2022 - 12.2025
- Developed personalized fitness programs for diverse client needs.
- Conducted fitness assessments to track client progress and adjust programs.
- Mentored junior trainers on effective techniques and client interaction skills.
- Collaborated with staff to create a positive gym environment for all members.
- Motivated clients to reach their personal best by providing positive reinforcement.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Provided instructions in proper form, technique, and safety when performing exercises.
Personal Assistant
Uvsailles
Malverne, New York
01.2021 - 01.2024
- Managed scheduling for executives, coordinating meetings and travel arrangements.
- Prepared documents and reports, maintaining high standards of accuracy.
- Organized office operations, ensuring efficient workflow and resource allocation.
- Communicated with clients and vendors, fostering positive relationships for Uvsailles.
- Assisted in event planning, coordinating logistics for conferences and meetings.
- Conducted research on industry trends, supporting informed decision-making processes.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Beauty Advisor
Sephora
Oceanside, New York
01.2021 - 05.2023
- Delivered personalized beauty consultations, boosting customer confidence and satisfaction.
- Showcased product application techniques for skincare and makeup, enhancing customer knowledge and experience.
- Guided customers in selecting beauty products tailored to their individual needs, ensuring optimal satisfaction.
- Maintained knowledge of current beauty trends and brand promotions.
- Collaborated with team members to create an inviting store environment.
- Managed inventory levels and organized product displays effectively.
- Educated customers about product ingredients and benefits during consultations.
Education
Some College (No Degree) - Psychology
SUNY College At Oswego
Oswego, NYSkills
- Cocktail crafting
- Drink menu knowledge
- POS operation
- Bar restocking
- Inventory management
- Customer engagement
- Customer service
- Event coordination
- Safety regulations
- Time management
- Strong multitasking
- Performance improvement
- Customer relationship management
- Hospitality and accommodation
Timeline
Bartender
Bunker Hill American Taproom
02.2024 - 05.2026
Personal Trainer
Crunch Fitness
05.2022 - 12.2025
Personal Assistant
Uvsailles
01.2021 - 01.2024
Beauty Advisor
Sephora
01.2021 - 05.2023
Some College (No Degree) - Psychology
SUNY College At Oswego