Ashley Torres

August 2018 to January 2023 Warehouse Associate Amazon, Tracy, CA

· TDR assistant for Ship clerk. I assist the shipping clerk by looking out and making sure it’s clear to report, taking pictures of the incoming trucks, and helping scan paperwork if needed. I assist the trucker when they come to report the truck is here

· Problem solver for receiving. Report an issue on Amazon Chime, outlook email, and slack

· Pallet auditor for receiving dock

· Hazmat trained. Reported spills from Microsoft Excel and notified the Hazmat supervisor of the spill that was cleaned up. If there was a big situation, I would chime in or radio my supervisor.

· Inventory problem solver. I check the inventory tickets that need to be corrected. I provide the correct information stating whether it is good or bad to sell.

• Answered questions about store policies and addressed customer concerns.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

• Answered multi-line phone system, routed calls, delivered messages to the boss, and greeted visitors.
• Executed the filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Edited documents to improve the accuracy of language, flow, and readability.