Ashley Torres
Decatur,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2019 - Current
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Developed and implemented new processes and procedures to streamline operations.
- Conducted performance reviews and provided staff with feedback and guidance.
- Documented daily production and materials usage in Software to track data.
- Analyzed sales figures and identified areas for improvement.
- Enforced company policies and regulations with employees.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Responded to and resolved customer questions and concerns.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Helped store management meet standards of service and quality in daily operations.
Marketing
H&H Air Solution
07.2017 - 04.2019
- Onboarded new team members and coached personnel in marketing tasks.
- Updated customer database and generated lists and counts for direct marketing projects.
- Tracked trade show expenses to maintain budget.
- Met with vendors to assess products, inquire about services.
- Updated social media platforms with latest news and corporate details.
- Monitored social media questions and comments and appropriately responded.
Education
K-12
Online2017
Skills
- Cash Handling Expertise
- Safety Awareness
- Conflict Resolution Techniques
- Staff Management
- Daily Operations
- Bank Deposit Preparation
- Positive Learning Environment
- Guest Satisfaction
- Store Opening and Closing
- Reading Comprehension
Timeline
Shift Supervisor
Starbucks
04.2019 - Current
Marketing
H&H Air Solution
07.2017 - 04.2019
K-12
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