Ashley Torres
Los Angeles,CA
Overview
4
4
years of professional experience
Work History
Home Health Aide
My Angeles Home Care, LLC.
10.2024 - Current
- Provide emotional support to clients dealing with chronic illness or end-of-life situations.
- Assist clients with activities of daily living.
- Monitor vital signs such as temperature, pulse rate, blood pressure.
- Perform medication management.
- Observe and report any changes in client’s health or behavior.
Service Delivery Coordinator
Esquire Deposition Solutions
05.2022 - Current
- Welcome and assist clients for in-person depositions at the office.
- Complete reservation settings through various queues; such as tickets, phone, portal modifications and validations.
- Ensure conference rooms are consistently tidy and well-organized, and maintain ample supplies of snacks and beverages.
- Collaborate and communicate with team members.
- Adhere to company policies and procedure updates on a weekly basis.
- Participate in continuous learning and training.
- Answer emails and phone calls from clients, service partners, and colleagues in a timely manner.
- Handle the 48 hour checks daily to ensure clients’ jobs are scheduled correctly.
- Hosting remote depositions to ensure clients are all set before start time and assist with any troubleshooting as needed.
- Assist with technology setup using various platforms; such as Zoom and WebEx.
Intake and Data Entry Worker
El Nido Family Centers
04.2021 - 12.2021
- Screen documents for LA City’s ERAP (Emergency Rental Assistance Program) for eligibility.
- Access program qualifications, maintain and update program; and individual client data in accordance with the city database.
- Provide intakes and assessments for individual clients and their families.
- Coordinate and identify appropriate resources, assist with applications, and advocate for clients.
- Assist Program Supervisor, Program Director and Regional Director with special projects and events.
- Perform routine clerical duties such as copying, sorting, faxing, and filing documents.
- Support reception by answering calls and scheduling appointments for clients seeking services.
Education
High School Diploma - undefined
Central High School
Los Angeles, CA12.2020
Skills
- Patient care
- Vital signs monitoring
- Client documentation
- Type 96WPM
- Bilingual in English and Spanish
- Team player
- Proficient in Microsoft Word and Excel
- Customer Service
- Strong problem solving skills/quick learner
Timeline
Home Health Aide
My Angeles Home Care, LLC.
10.2024 - Current
Service Delivery Coordinator
Esquire Deposition Solutions
05.2022 - Current
Intake and Data Entry Worker
El Nido Family Centers
04.2021 - 12.2021
High School Diploma - undefined
Central High School