ASHLEY TRAVIS
Dover,FL
Summary
Brings extensive experience in customer service, team leadership, and sales optimization, with a proven ability to build relationships and support business growth. Skilled in staff training, troubleshooting, and time management to drive operational excellence and enhance customer satisfaction. Ready to contribute expertise and collaborative energy to excel as a Sales Associate in a dynamic team environment.
Overview
14
14
years of professional experience
Work History
Sales Associate
Verizon
05.2025 - 12.2025
- Proactively connected with guests to anticipate and address their service needs.
- Identified customer needs and matched them with targeted solutions to enhance overall sales performance.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Store Manager
Sprint by Universal Wireless
11.2016 - 10.2019
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Interviewed and hired prospective employees according to team needs.
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.
- Developed and executed marketing plans to promote store products and services.
Assistant Store Manager
Fast Wireless
08.2014 - 11.2016
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Coached employees on customer service and selling techniques, while reaching my own sales goals.
- Performed regular audits of merchandise displays and stock levels.
- Demonstrated ability to manage and motivate staff to achieve sales targets.
- Assisted with floor sets following plan-o-grams to update store appearance.
Sales Associate
Sprint by Coastal Communications
06.2012 - 08.2014
- Adhered to company initiatives and surpassed established goals.
- Leader in sales numbers of all associates.
- Promoted to team leader of my store after months of employment.
- Shared product knowledge to suggest merchandise and services to customers.
- Utilized selling behaviors to identify and solve customer needs.
Education
High School Diploma -
Venice High School
Venice, FL06.2008
Timeline
Sales Associate
Verizon
05.2025 - 12.2025
Store Manager
Sprint by Universal Wireless
11.2016 - 10.2019
Assistant Store Manager
Fast Wireless
08.2014 - 11.2016
Sales Associate
Sprint by Coastal Communications
06.2012 - 08.2014
High School Diploma -
Venice High School