Mental health
Ashley Treder, LPC, CADC
Members Assistance Program Director
Elk Grove Village,IL
Summary
Dedicated Licensed Professional Counselor and Certified Drug and Alcohol Counselor with experience in Employee Assistance Programs (EAP), mental health counseling, and substance abuse treatment. Passionate about supporting individuals through life’s challenges by providing comprehensive assessments, referrals, and compassionate care. Seeking to further assist individuals in their most difficult times by fostering hope and connection to resources.
Overview
10
10
years of professional experience
2
2
Certificates
Work History
Members Assistance Program Director
IBEW Local 701
10.2023 - Current
- Provide mental health and substance abuse assessments and therapy to union members and their families
- Offer referrals to trusted community resources, including mental health providers, substance use treatment programs, and financial assistance services
- Organize outreach initiatives to promote wellness programs and reduce stigma surrounding mental health
- Collaborate with local providers to build a network of service partnerships
- Deliver crisis intervention and ongoing case management for members in need
Licensed Professional Counselor
Mulso Associates Counseling, Ltd.
06.2024 - Current
- Provide individual counseling services addressing anxiety, depression, and life transitions
- Develop personalized treatment plans for clients utilizing evidence-based interventions
- Support clients in developing coping skills and accessing community resources
Licensed Professional Counselor
Life Balance Counseling, Inc.
08.2023 - 06.2024
- Provided individual counseling sessions for clients with mental health and substance use concerns
- Conducted assessments and created individualized treatment plans
- Collaborated with a multidisciplinary team to coordinate holistic care
COBRA Project Manager
WEX Benefits
08.2021 - 10.2023
- Managed client accounts and projects related to COBRA administration
- Provided customer service and ensured compliance with federal regulations
Psychotherapist
Ramos and Associates BHC
08.2021 - 07.2023
- Documented patient information, treatment plans, and patient responses.
- Performed client assessments and developed treatment plans.
COBRA Processor
WEX Health
02.2020 - 08.2021
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Contributed to the achievement of department goals through consistent high-quality work.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
Customer Service Representative
Benefit Express
09.2019 - 02.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Barista
Montana State University Bozeman
Bozeman , MT
08.2016 - 05.2019
Certified Nursing Assistant
Brandel Health and Rehabilitation
Northbrook , IL
06.2015 - 04.2016
Education
Master of Arts - Clinical Mental Health Counseling
Lewis University
Bachelor of Science - Psychology
Montana State University
Skills
Crisis intervention
Outreach
Employee assistance program
Case management
Assessments
Conflict resolution
Telehealth platforms
Union collaboration
Timeline
Licensed Professional Counselor
Mulso Associates Counseling, Ltd.
06.2024 - Current
Members Assistance Program Director
IBEW Local 701
10.2023 - Current
Licensed Professional Counselor
Life Balance Counseling, Inc.
08.2023 - 06.2024
Psychotherapist
Ramos and Associates BHC
08.2021 - 07.2023
COBRA Project Manager
WEX Benefits
08.2021 - 10.2023
COBRA Processor
WEX Health
02.2020 - 08.2021
Customer Service Representative
Benefit Express
09.2019 - 02.2020
Barista
Montana State University Bozeman
08.2016 - 05.2019
Certified Nursing Assistant
Brandel Health and Rehabilitation
06.2015 - 04.2016
Master of Arts - Clinical Mental Health Counseling
Lewis University
Bachelor of Science - Psychology
Montana State University
Certification
Licensed Professional Counselor (LPC)
Certified Alcohol and Drug Counselor (CADC)
Professional Involvement
•Board Member, Northern Illinois Employee Assistance Professionals Association (NIEAPA)
•Co-Chair of Communications Committee, Northern Illinois Employee Assistance Professionals Association (NIEAPA)
•Ambassador, Bank The Blue
•Volunteer at Crisis Line, Haven Social Services