Ashley Delgado
Killeen,TX
Summary
Highly motivated employee committed to offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Immigration Paralegal
K&L Gates
Austin, TX
01.2022 - Current
- Prepare accurate and complete forms in consultation with client and submitted applications to correct government entities on behalf of client.
- Prepare visa applications
- Collect information from clients, completed paperwork to help determine initial strategies.
- Gather required immigration application documents and assist with filing.
- Draft and send correspondence to clients and assist clients with documentation acquisition and assembly and completion of forms.
- Assist with initial client intake to obtain relevant case information and evaluate case issues and case strategy in coordination with attorney.
- Prepare complete forms and coordinate submission to correct government agency.
- Oversaw and monitored status of cases through computerized case management and processed case tracking data, reports and updates in system.
Legal Project Clerk
K&L Gates LLP
Austin, TX
10.2018 - 12.2021
- Created, updated and maintained detailed documents, charts and spreadsheets for clients.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Processed and prepared business or government forms.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with clients to answer questions or explain information.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
AML Business Specialist
First National Bank
Killeen, TX
06.2010 - 10.2018
- Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Prepared and maintained reports and logs for both internal and external audits.
- Contacted consumers for additional information on large transactions.
- Reviewed reports for suspicious activity and determined if contact with consumer should be made.
Education
Associate of Applied Science - Paralegal/Legal Studies
Central Texas College
Killeen, TX08-2021
Associate of Applied Science - Office Technology
Central Texas College
Killeen, TX05-2019
Skills
- Strategy assistance
- Continuous Process Improvement
- Client relations skills
- Customer Relationship Management
- Document Editing
- Data Management
- Administrative Support
- Compliance
- Office Management
- Case Management
- Proficient in MS Office
- Office Administration
- Advanced word processing
Certification
Certificate of Completion in Office Technology Professional 05/2019
Certificate of Completion in Office Technology Specialist 05/2019
Certificate of Completion in Paralegal/Legal Assistant 08/21
Accomplishments
WGU Certificate: Stragetic Thinking and Innovation - 11/2023
References
References available upon request.
Timeline
Immigration Paralegal
K&L Gates
01.2022 - Current
Legal Project Clerk
K&L Gates LLP
10.2018 - 12.2021
AML Business Specialist
First National Bank
06.2010 - 10.2018
Associate of Applied Science - Paralegal/Legal Studies
Central Texas College
Associate of Applied Science - Office Technology
Central Texas College
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