Ashley Trudel
Fargo,ND
Summary
Detail-oriented professional with extensive experience in stock management and customer relationship management. Known for strong problem-solving skills and the ability to maintain high standards of organization.
Overview
8
8
years of professional experience
Work History
Merchandiser
Scheels Sporting Goods
Fargo, North Dakota
01.2026 - Current
- Stocked shelves with merchandise to ensure attractive displays.
- Assisted customers in locating products and answering inquiries.
- Maintained store cleanliness and organization throughout the sales floor.
- Collaborated with team members to arrange promotional displays effectively.
- Monitored inventory levels and reported shortages to management.
- Implemented visual merchandising standards to improve product presentation.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Unit Supply Specialist
US Army
Valley City, North Dakota
11.2018 - Current
- Coordinated logistics and distribution of equipment and supplies to units.
- Oversaw maintenance of supply records and ensured compliance with regulations.
- Managed supply inventory and controlled stock levels for military operations.
- Trained personnel on supply chain procedures and inventory management systems.
- Conducted regular audits to verify accuracy of supply documentation and records.
- Prepared section documentation for all supply- and equipment-related activities.
- Arranged and controlled weapons and ammunition in security areas.
- Maintained inventory records of all incoming and outgoing shipments.
Customer Service Lead
Scheels
Meridian, Idaho
01.2024 - 12.2025
- Resolved customer inquiries and complaints using effective communication skills.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Resolved escalated issues from team members or customers in an efficient manner.
- Trained new staff on customer service procedures and company policies.
- Developed training materials to enhance staff knowledge and service techniques.
- Coordinated team schedules to optimize coverage during peak hours.
- Fostered a positive team environment through regular feedback and support sessions.
Unit Public Affairs Representative
US Army
Laredo, Texas
09.2024 - 09.2025
- Conducted training sessions on safety protocols and procedures.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Served as a liaison between public news sources and military personnel while maintaining military professionalism.
- Greeted and toured VIPs such as 4-Star Generals around our AO.
- Created and maintained public relations within the community.
- Created reports and documents to be used in historic logs for future use.
Customer Service Cashier
Scheels
Fargo, North Dakota
03.2020 - 01.2024
- Handled cash, credit, and debit transactions accurately and securely.
- Processed customer transactions efficiently at the point of sale.
- Maintained a clean and organized checkout area for optimal customer experience.
Education
Bachelor of Science - Biology
Minnesota State University Moorhead
Moorhead, MNSkills
- Flexibility
Timeline
Merchandiser
Scheels Sporting Goods
01.2026 - Current
Unit Public Affairs Representative
US Army
09.2024 - 09.2025
Customer Service Lead
Scheels
01.2024 - 12.2025
Customer Service Cashier
Scheels
03.2020 - 01.2024
Unit Supply Specialist
US Army
11.2018 - Current
Bachelor of Science - Biology
Minnesota State University Moorhead