Ashley Trussell
Gainesville,FL
Summary
Diligent and focused biochemistry student seeking acceptance into University of Florida's pharmacy program, where she can further expand her studies and learning opportunities.
Overview
4
4
years of professional experience
Work History
Associate
Publix Super Markets
09.2021 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet productivity, pitching in to assist others with duties.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Maintained relationships with customers to maximize sales opportunities.
- Stocked merchandise, clearly labeling items, and arranging according to date.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Assistant Manager
Campbell's Dairyland
04.2019 - 08.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored coworker performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science - Biochemistry
University of Florida
Gainesville12.2023
Skills
- Detail Oriented
- Strong Interpersonal Skills
- Conflict Resolution Skills
- Complex Problem-Solving
- Excellent Communication
- Organization and Time Management
- Analytical and Critical Thinking
Languages
Spanish
Limited Working
Timeline
Associate
Publix Super Markets
09.2021 - Current
Assistant Manager
Campbell's Dairyland
04.2019 - 08.2020
Bachelor of Science - Biochemistry
University of Florida